If you are passing through, this is an excellent place to stay/dine for good value for money. The hotel staff provides good service. Overall, it is a relatively clean, modern place to stay compared to other local pubs. I'm sure there are hotels with more premium service but that's what you pay for. However, if you are looking for a (business) stopover then this is definitely worth considering in relation to other local pubs. I did not recognize myself in other more negative reviews.
Honest Review: Bedrooms: Terrible! On A MAINROAD All night i could only hear cars driving down the road! The Beds Are Really Uncomfy! The food is ok but not great!
Stay well away!!!!!!! Upon arrival we were allocated room 6, however upon entering the room it was obvious by the stink that someone had previously been smoking in there. Fortunately we were able to be moved to room 12... a much more spacious room - With a much smaller TV at the far end of the room!!! The room suffered from a lack of cleanliness throughout, mainly in the ensuite where there was mould & someone's hair still left in the shower. I then requested a gin & tonic from the bar, only for the barman to fill the glass with soda water from the spritzer, insisting that it was tonic..... We then went out to meet up with some old friends & then after a great night we returned back to the hotel at 10.30pm with the hope of grabbing a couple of drinks before last orders.... Only to find that the bar was shut... On a Saturday night!!! So we then went to bed listening to the HGV lorries trundle past the window all night.... The room was cold with two exterior walls & not once did the heating come on, even though the radiators were turned up to maximum. The next day I hoped that the hotel would redeem itself with breakfast..... At £95 for the night, I was looking forward to a great start to the day.... However my hopes were slashed once again as we were informed that only a continental breakfast was available..... This consisted of tinned, sliced ham complete with lashings of gelatine & fat, processed cheese, very stale mini croissants & still frozen & stuck together Tesco medium sliced bread.... Needless to say we didn't eat much..... This must be one of the ....... Nope THE worst place that I've ever had the misfortune to stay in.
A great place to stay. Very friendly and a good stop over en route to my next location. The bar area was very relaxing and I enjoyed a well earned beer with homemade soup for my evening meal Good tip , I stayed in the back of the accommodation, this way you avoid the busy A37 traffic whizzing past all night. The budget single room was perfect for my needs, the shower was hot, the bed comfy, cosy sheets, great beer, good food, and a very friendly barman with great staff in the morning
!!DONT IGNORE THE REVIEWS!! Visiting bath and west so decided to look for nearby hotel/b&b and this place came up, after looking at their website we booked for 1 night, after many discussions we decided to try and book a second night to which they were very accommodating. On arrival the well inn did not resemble that of a pub that rented out rooms but more of a dilapidated house on the side of a busy A road under construction! THE ROOM: we booked a double room but received a small double (not mentioning anywhere). The room itself was very small, our window opened onto what must have been the kitchen which was very noisy till roughly 10:30pm each night. The bathroom was dirty, the extractor fan was broken probably due to the cobwebs stopping the blades from turning. The toilet was that close to the wall you had to sit on it sideways. THE BAR/RESTAURANT: the lad behind the bar and the young waitress were very welcoming. It was a Friday night and two out of three ciders were not available. And no ice available for soft drinks, and no cocktails like the website suggested. We decided to try the food here, but the menu resembled that of a supermarket cafe! Fish/chips, scampi/chips, ham/egg/chips , burger/chips…….. all served with peas. The website said a seasonal menu but I find that hard to believe. The tables were sticky and had what seemed like toast crumbs from breakfast on. We decided that after reading the website (which was quite good) that maybe this place was under new management that thought they can make a success on a budget. We decided to leave early and not stay the last night. *** MY ADVICE WOULD BE ONLY STAY HERE IF YOU ARE REALLY DESPERATE***
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Cannards Grave, Shepton Mallet, BA4