Amazing overnight stay! Decor in room slightly tired but huge space, very comfortable and clean. Reception and breakfast staff super friendly. The best customer service we have experienced in a long time. Our dog was treated to his own bowls, bed and goodie bag in room. He even got his own sausage at breakfast! Thanks again for making our anniversary so special. We will definitely be back.
Beautiful Hotel and comfortable rooms. Lovely bar for drinks and also has a restaurant for food ! Bar staff were really friendly! They could teach the reception a thing or two ! Definitely be back
Start with the highlights it's a lovely location. If you want near the city though this isn't for you. Victoria on reception was amazing, great service, the 3 stars are for her. The restaurant was definitely a let down, the staff didn't know the menu, the menu no vegan options which is not really acceptable in this day and age. Rooms are tired.Would I stay again no!
Itison voucher used, reasonable value although read the small print weekends when anyone realistically will use this is a hefty surplus. Lovely location and building. Standard double was not overly plush but adequate. Main gripe is the room was really cold, one electric storage heater didn't cut it even on full. Bathroom looked a little tired. On the plus side, staff were very professional, meal was nice and the bar area very smart. We would go again but in summer!
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