Came for Sunday lunch. Got told on arrival that there would be a delay of 30 minutes for food, sat down ordered drinks and then had to ask for Sunday menu. Then told no Sunday meals were being ordered for the next 30-40 minutes so the kitchen could catch up. I Mentioned that I was told that it was just a delay in food coming out but if we couldn’t order for 30-40 minutes then should have been made clear before seating us. Staff went to see manager who informed us that it was an hour wait for ordering. Older couple sat next to us with Sunday menus seated 2-3 minutes after us, had there Sunday meal order taken while we were being told an hour wait to order. When we said we’d like to pay for the drinks and go we were then told that it’d only be 20-30 minutes wait for food but can order 🤦🏼♀️ Quite obvious that staff and manager had no clue on what was going off when being told 3 different waiting times in 4 minutes.
We waited 2 hours for our meal on Christmas Day. When it arrived the picture below was my roast beef dinner. When I suggested it was the scrag ends of fat. She told me that is how it is cut. Disgusting. And this cost £69.00. This is the worst Christmas Day meal. Have us our money back for one meal.
Food is really delicious 😋, nice and fresh. Stay at the Premier Inn on site so really convenient. Friendly staff, could do with a few more at busy times. Overall very happy 😊
Overpriced and extremely small portions for that price. Staff were lovely but food not so. I had a steak and ale pie. It cost me £15. The pie top was hard that I couldn't cut it with a knife. It tends to happen if food is microwaved after being cooked. Desert was biscoff sundae, one biscuit, one scoop of ice cream and the reminder of the jar filled with spray cream. Clearly there is an initiative to cut corners and save money here. The resturant is overpriced. I won't be visiting again. Would you pay £15 for the picture attached?
This establishment is set on the outskirts of derbys City Centre, it was clean and tidy which gave a good impression on entry, there was only slight wait but nothing to make a fuss about, The waiting staff were very polite. The food was ok but unfortunately the steak was like leather so did let down slightly otherwise the meal was OK, would i go again yes, oh make sure you register your vehicle its free parking for 3 hours while you dine in well done guys
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Derby, Derbyshire, DE22