From walking in the door we should have known! No smile, hello or anything. Sat down (chair was wet) i passed comment to the girl behind the bar who didnt say a word. 1 of us got up to order food. Staff supposed to ask about allergens but didnt. Infact allergens are supposed to be displayed on the menu which are not. Hoisin duck flatbread, with salad,fries, sesame seeds & spring onion. Burger (on the menu as a patty) fries, coleslaw & salad. Burger came 1st.....never been a patty have to say it was literally a quarter pounder from asda! Fries were warm. Nothing special. Flatbread came about 10mins after. Fries were cold & no spring onion! Flatbread was a pitta. Girl came over & said 'are yous finished? & took the plates. Didn't ask if everything was ok. I actually saw her a few times biting her nails behind the bar!! When we left 3 members of staff standing. Not 1 of them said thanks or bye! I get the impression unless you are a regular they don't want to know. Absolutely no atmosphere or customer service & we won't return! Avoid if possible because I wish we did!
Food was really good in my opinion, the portions are massive, and the service was really quick even though the place was packed. Will definitely go back next time we are down that neck of the woods
Went to pub for dinner with my sister and one year old niece. Ordered two sandwiches, portion of chips and a child’s fish fingers meal. It took well over an hour to come and we were the only customers for the majority of that time. Menu doesn’t advise on allergens at all. Very worrying. Zero atmosphere. Was definitely not worth the price.
Got Sunday lunch ... arrived with a slab of tender but quite dry beef, a school dinner blob of Smash (other dried potato brands are available), one small roast potato, a doll sized dollop of turnip (which was nice), and a side dish of rock hard mixed frozen veg (note to 'chef... frozen vegetables need to be cooked before reheating in microwave) which were returned twice, but only warmed up . The Yorkshire pudding had evidently been kept warm from the week before, and the "chef's delicious 3 day gravy still had granules visible. Basically, it was vile.
Popped in for Sunday Lunch as we'd been before and it was lovely and wanted to sit outside in the sun. I did enjoy my dinner, however it's quite expensive and the Sunday dinner comes with hardly any gravy as you can see in photo which means you have to buy a gravy boat for £3 and there still wasn't enough gravy!! Yorkshire pudding wasn't the best either!!
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Opening Times
| Mon | 11:30 – 23:00 |
| Tue | 11:30 – 23:00 |
| Wed | 11:30 – 23:00 |
| Thur | 11:30 – 23:00 |
| Fri | 11:30 – 00:00 |
| Sat | 11:30 – 00:00 |
| Sun | 11:30 – 22:30 |
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Holystone, Newcastle upon Tyne, NE27