Webster's is a brand new family friendly venue located on Blackpool Promenade. It was Established in 2020 and is ready to welcome our customers with a wide variety of food and drink and an experience of Blackpool Seaside.
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Went there for dinner with the kids. Ordered 2 starters, 1 main and 3 sides. 1 starter - garlic bread arrived with the main was margarita pizza. The garlic bread was too thick and the base was heavily burnt. The pizza was alright. Then the soup of the day the 2nd starter arrived. Piping hot but dull on flavour. I had to ask for the 3 sides we had ordered, only to be told that they were put onto the adjacent table in error, the young lady offered to have them redone. Along came the young lad, I asked him about the portion of beans, to be given the same reason and he walked up to the next table and picked up a ketchup cup with what looks like a table spoonful of beans(£2) for this mind! He puts it on our table and goes, it hasn't been touched. Me and the Mrs didn't know what to say, the other sides - fries were the best thing we ate in the whole meal and the onion rings were charred to put it lightly. The impression I got is they're in a tourist location and main out for floating business. If I were local I would never set foot in again. Now the top floor we were told was off limits until the ground floor was completely full. The toilets were ok, didn't have warm water and the whole place needs some central heating. All in all, been there, but never going back again.
Went here tonight for tea with my friends. Great location in the heart of Blackpool town centre but the food was a bit disappointing as I ordered a Caesar salad but I expected it to come with chicken rather than be asked if I wanted chicken. The food should have come out altogether not one dish by one. We waited 10 minutes for the last one. Won't be returning.
Avoid! Pizza was overcooked and rock hard. Cocktails are tiny and not worth the money couldn't taste any alcohol in them. Tables was not cleaned, no cutlery provided, staff looked very young (under 16) and some of them looked very miserable. Wouldn't recommend, all the reviews on here seem true
The food was okay, but the service was terrible as the food order was mixed up and 2 people in our group didn't get their food till about 15 minutes after most of us received ours, the chef was rude and very disrespectful to say the least. There was a young man who did apologise for the chefs abrupt behaviour. It's a good place, apart from the rude disruptive behaviour, I am not going back there again because of that.
11 of us arrived for a meal after enjoying a fabulous day at Leisure Beach. We were told to sit upstairs. As we walked upstairs, steps or stairs were filthy, not vacuumed and tables were stinky, not cleaned. We firstly ordered drinks and the bar attendant was friendly. After this, we placed our orders. X4 mixed grill, x1 sirloin steak, x2 rib eye steaks all medium, x1 mozzarella salad with tomato’s, X3 garlic bread and x1 margarita pizza. In total, we spent over £300.00 in this restaurant. We paid for drinks down stairs and bar lady told us that chef was not happy when he received our order, she said he felt it was too big.. After the order, a young lad (about 14 years old) came to our table and told us order would take about 45 minutes. We said, no problem, but asked if we could have the garlic bread first so we could have as a snack as we waited. No garlic bread was delivered. We continued to wait. X4 grilled mix arrived, x3 had the fried onion and one didn’t. There were no utensils for us to use. There was one waiter running around doing her best. She was clearly tied and seemed tense. I asked if she was ok and she said she was tired. Some of us had almost finished our meal when the salad arrived. The salad was plain, no mozzarella or tomatoes in to. This was pointed out to the fed up looking waiter who asked if it was ok to take the reintroduction as well as the salad to show the kitchen. The salad was later returned with grated cheese and sun dried tomatoes but not fresh tomatoes. The pizza finally arrived when most of us finished eating. Garlic bread was last to arrive. Since we had already eaten our mail course and had paid for the garlic bread, we asked a member of staff for a take away container since we were unable to eat all of the garlic. We were shocked by his reply. Turned out that the man we spoke to was the chef. He told my colleague that Webster’s Coffee bar and grill was not Macdonalds take away and that their establishment was a sit down and eat place and refused to assist. I asked him why he thought it was ok for him to be so rude. I told him that we did not spend over £300.00 at Macdonalds, we spent £300.00 at their establishment. The chef continued to be sarcastic and behaved like an immature grown man. The young 14 year was there witnessing this and laughing. Luckily another worker who witnessed this stepped in to assist. This second young man later apologised for this chefs rudeness. As we were leaving I thought I should speak to the manager about her staff. She told me that there was nothing she could do as we were rude to her staff. The manager was no prepared to listen to what I had to say but repeatedly said she had no time because she was busy. She said we were difficult because we asked for extra ring onions and she gave us a little extra pepper corn dressing we didn’t pay for. We did not understand what the manager was talking about as we didn’t ask for extra ring onions. We mentioned one plate with mixed grill coming without the ring onions. We didn’t ask for extra peppercorn sauce, it was offered by her when she brought the meals when she asked if everyone with steaks wanted sauce. The manager, like her chef would benefit from customer care training. They are both not the run people to be in charge of a seemingly decent looking establishment. Their management style is poor and an embarrassment. If only they employed more sensible staff like the young man who came to us on two occasions to apologise after witnessing the poor behaviour of people he is supposed to look up to. At one time he was forced to tell the chef in front of me to stop it. Thank you young man, sorry I didn’t get his name.
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Blackpool, Lancashire, FY1
4.0/5
Shiver me timbers! Step into the Buccaneer family bar and restaurant set in the Captain's library onboard the pirate galleon with walls adorned with pirate portraits and precious treasures hidden in the floorboards.
Blackpool, Lancashire, FY1
4.6/5
Very Popular cheap trad pub with ALL sports on 7 TVs through 4 systems. Karaoke every Fri & Sat. 4 dart boards, 3 in dedicated area. Pool table in specious room.
Blackpool, Lancashire, FY1
4.2/5
Gaiety's is a popular karoke bar in the heart of Blackpool. Situated on the promenade, this is a must visit with a group of friends.
