Food was good, portions are big enough. However the service is awful, especially tall bald man who was standing at bar, probably the “manager” of this pub. We came to have a dinner with 1.5 years old son and my husband. It is January outside and cold. I asked at the bar for warm tap water for baby, but this man stopped waitress when she wanted to give the water to me and whispered smth. After that she said that i have to pay for hot water 0.10£ and poured me 1/3 of cup of hot water. I spent almost 50£ for dinner in less than 1h of staying in bar and you charge for a glass of warm tap water for the baby?! That’s insane. Also he was keep telling “in this country you have to say…”. I just dont want to comment this….. The awful service. It is better to change that arrogant man.
Food was good. Woman with short brown hair (who also has another bad review) has an awful attitude. Zero customer service skills, spoke very rudely and snappy like we forced her to work there. Ruined the visit as me and all my other friends were just talking about how rude she is the whole time.
Really poor. This place used to have a half decent selection of drinks and you got the sense there was a manager that was invested in doing something beyond selling drinks and food. Very much not the case anymore. Staff seemed largely disinterested and pretty hatful of customers as they shouted at paying patrons to “get out of the way” and on one occasion “just sit down”. It would be useful for them to be reminded they work in a pub not a restaurant, and that there are other ways to pass standing drinkers to deliver food. A further option might be opening one of the needlessly closed walkways between the two rooms. Hugely unimpressed with the slip from enjoyably decent, to a chain I’d rather avoid.
Rude service that doesn’t allow people bring their own drink to the restaurant. I can’t imagine that in our campus, they can say such a word disturbing personal freedom. It is the people’s own right to bring what they would like to bring. Last time, the lady didn’t allow me to have a bottle, this time the male waiter didn’t allow me to have my own drink here. For the reply, I just want tell you it is my freedom!
The food was good. Ordered chicken wings , chicken burger , chicken pizza. The names in the menu card might b different but these were the items .. Staffs were friendly and gave us a good service. The delivery time was also less. Overall it was a nice experience. The second time I visited I had a sub and a mix platter... The mix platter was worth the price and the sub was also huge... Stomach filling and worth for money . Enjoy eating 😋
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