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Reviews

Leila Balfe

4 months ago

The is not a 4 star hotel. Rooms are TINY and we had no soap?! The bathroom floor flooded every time you had a shower. Luckily the bed was quite comfortable and the breakfast was good. THE STAFF MAKE THIS PLACE AS I CANT FAULT THEM - THEY WERE GREAT. Shame about the hotel facilities. Would not recommend.

Sue Smith

4 months ago

What a fantastic stay. After reading some of the reviews we were a bit apprehensive, but…. I really could not fault the hotel and service. We arrived early to check in and asked if there were any upgrades. We did upgrade to a superior twin which overlooked Hyde Park. Room was spotless, large and modern Staff at check in were lovely and a special mention to Soraija who was so helpful, friendly and just lovely. Ideal position for us visiting Royal Albert hall and Kensington Palace. I would definitely recommend this hotel, excellent value, excellent staff

Gordon Willey

4 months ago

We had a wonderful time at this hotel, staff were friendly and polite, the room overlooked the park and was a good size, it was very clean and a large comfortable bed. Linens and towels good quality too. Food on room service was better than experienced in many other hotels. Location is great to walk out to the park and the tube in very close. Will stay again.

Maureen

5 months ago

The location of the hotel is really convenient. It’s in walking distance of different areas like Notting Hill and Kensington. There are also two underground stations nearby with direct lines to many places in London. The hotel it self was also nice. We got an free upgrade to a deluxe room, which was very nice! The room was a bit outdated but spacious, clean and had a stunning view over Hyde Park and the London sky line. The staff was very friendly and helpful. The only downside was the breakfast. There wasn’t that much of a choice and most of the products weren’t fresh. But overall it’s a nice hotel which i would recommend :).

Suzanne Mc Master

6 months ago

Stayed for 2nights on business, only interaction with staff I had was checking in hence the 3stars, in which he was busy and slightly distracted. Great location close to tube station and park. Cannot comment on the restaurant or breakfast as didn't use it. My room on the 3rd floor had a double bed reasonably comfortable with nice pillows. Had all basic necessities in the room, it was just a tad small but as I was by myself it was fine. The shower room was lovely with nice big shower and a heated mirror. It is above a petrol station and appearance on the outside isn't good but it is nice on the inside but in my opinion definitely is not a 4* hotel. Lift is also very small and the far right lift didn't work for the 3rd floor.

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