I am still shaking with anger and totally shell shocked with the horrendous experience. Myself and 7 colleagues pre ordered our meals one of which was a pizza( cost £9.50) Advertised as Pizza Wednesday. When this arrived it was totally burnt without garnish and was obviously a frozen, cheap shop purchased pizza. My colleague quite rightly sent this back. The chef then appeared and stated that it was our fault for not arriving on the dot. He said she would still be charged and went on to raise his voice and was very hostile. He admitted it was a shop bought pizza as he had other things to cook on on his menu. Instead of offering a replacement he repeated he had no more pizza , shop bought or other. The whole experience was horrendous, several of the other meals were very substandard and inedible. This was a classic case of reheating frozen food and not home cooked food as advertised. At the end of the meal we were told the chef had knocked the pizza off the bill only to find we had all been massively overcharged and the cost of a pint of coke was £5.65. We will never return here not only as the food is overpriced and not very nice but mainly due to the very unprofessional attitude of the chef. AVOID AT ALL COSTS!!!!
I can honestly say what an awful experience. We visited here with 7 of my colleagues for a celebration meal and were greeted with awful customer service and frozen warmed up food. We ordered a pizza as it was ‘pizza night’ Wednesday only to receive a shop bought burnt pizza that we refused to accept for £10. When we sent the food back and asked for a replacement, the waitress informed us that the chef wanted to make us aware that we would still be charged, of course we asked to see a manager. When the manager, the chef arrived, he was cocky, rude and completely offensive to say the least. He was confused why we did not want to pay for this and explained that he would refuse a refund as we were 10 minutes late for our booking and it was my fault it was burnt because it had been sat in the oven waiting for me.. due to a pre order. However on arrival we were asked to order our food and the pre order had been forgotten about. When I asked if the pizza we received was shop bought, he confirmed that it was and that pizza wasn’t on the menu.. ‘Wednesday pizza night’ was advertised all over the pub. Along with this horrendous customer service, there was completely food standard of food, cleanliness and respect from start to finish. when we were paying for our meals we have been told that we have had the pizza knocked off the menu only to realise that the pizza had been split onto everyone else’s bill. DO NOT EAT HERE MANAGER IS RUDE AND UNINTERESTED FOOD IS FROZEN AND SHOP BOUGHT
Brilliant place for a meal. Pea and Ham soup was delicious . Shameir was only a starter. Cracking pint and bar staff were very welcoming and friendly. Definitely would recommend this place for food or just a pint.
Lovely food and very attentive staff.. would go again..
Friendly place generous portions and great tasting food and reasonable prices. I had the steak and ale pie the flakey was the best plenty of steak in the pie and tasty. We also had the battered sausage which was enormous and tasty.
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Delph, Oldham, OL3