AccommodationBeer gardenFoodFunction roomOutside areaBig screenFootballTerrestrial TV 
Rude women on the phone, the whole time her tone and attitude made you feel she was being inconvenienced just to answer the couple of questions i had regarding the menu. So went else where. Ive been to the pier alot and this isnt the first time. For what they charge they need to up their customer services.
We had a lovely experience, the food was very good pub food, service was quick and friendly and willing to make changes to the order so we got exactly what we wanted. We will definitely be going back.
My three friends and I had lunch on Saturday at The Pier. Our experience was perfect in every way; I could not fault anything. The restaurant was delightful, the staff were excellent and our meals were delicious. This was the best meal out that I have had this year. I urge you to try this place!
I am old and disabled.The staff were all so kind and helpful towards me from helping me up inn the lift and up 2 steps. Helping me to add money to my pay as you go phone and much more. All done so willingly by many of the staff. The bedroom so comfortable and everything to hand.I can see the big ships travelling in the harbour.(My photos not very good) The fish and chips are the best you can get anywhere. Gorgeous dining room. Unfortunately mine was a quick two night stay visit to my critically ill brother in hospital, otherwise I would definitely come back. Thanks so much for the lovely caring staff. Kate.
The staff were very friendly and efficient. The hotel is very good in every aspect although our room was a little small. The food was excellent we ate in the bar every evening. Wife has complex dietary issues which were dealt with smoothly and effectively. Free car park. Would definitely stay again.
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Gorleston, Great Yarmouth, NR31 
