Right in the heart of Perth’s city centre, this modern hotel offers stylish and contemporary en suite rooms.
Absolutely disgusted, I request a full refund at the very least. Liked · arrived at the hotel. Corridors and carpets dull and dirty. Room carpet was dirty, dark stains everywhere, large hairball on carpet near bed, we did not want to walk on floor without shoes. Broken window letting in draught room was freezing with no heating. Shower lying in bath broken, not able to attach to wall. Hose broken. Breakfast cold meats on trays covered in foil, butter in fridge for everyone to share. The corridors had lights that would come on after you passed them , having you walking in dark that was dangerous as there was steps. Unable to move as checked and fully booked.
What a terrible hotel. This is under new ownership. I believe it's to just sit on it as it is and do bare minimum to the place but to sell it and make a profit on general property rises... I have stayed in hundreds of hotels for my job and this is the second worst one I've stayed in. Funnily enough the worst wasn't too far away in neighbouring Dundee. As for this hotel, the rooms were so tired, stained carpets, no ironing boards, stains on my pillows and mattress cover (I couldn't sleep in the bed as didn't trust it so froze all night on top of the bed) The bathrooms were bodge job all cladded out instead of tiled and no soaps or creams provided except for one old bottle with hand written sticker saying "shower gel" The hotel overall - corridors leading to the rooms had ripped up carpets full of bad repairs, hotel looks so tired. The breakfast was very amateurish, I don't know what they charge for it but it's worth £1.50 at best. It's a few slices of ham and cheap salami with cheap slices of cheese and croissants wrapped in plastic. Even if the restaurant was open I still wouldn't eat here. I was so glad to check out in the morning. The lady at reception was a nice lady but apart from that I would say my experience was dire. I would NEVER stay at this hotel again. Regards
Lovely looking reception area but that is about as far as it goes. As soon as you walk through to go to the rooms, it's a totally different place. Our room was definitely looking tired. Old furniture and very dated. The bathroom was also needing work like new sealant, new flooring and a decent shower. The "continental" breakfast was a bit of a push. A selection of cereal, a selection of bread, fresh ham, cheese and salami, butter still in the container that everyone dipped into, milk and orange juice still in the bottle that you helped yourself to. The milk and orange juice didn't bother me too much but could have been better presented by being decanted into little jugs that you could help yourself to. Something definitely could have been done about the butter. You don't know where everyone's knives have been. A simple solution to this would have been individual ramekins kept in the fridge. At the time we visited there was no bar or restaurant due to being burgled 1 month prior, or at least that's what we were told by the member of staff on the front desk at check in. We later found out it was due to not having staff to work in it. Unfortunately I wouldn't visit again due to the experience I had.
What a s**t hole the rooms were dirty lights weren't working ( probably to save on there electric bill ! ) There were questionable stains on the beds, walls and floors ! The shower didn't work in the room either not that you would want to shower in it anyway the window was stuck open and rain was pouring in down the wall The breakfast was horrific the choice of toast cereal and yogurts which were all morrisons own brand is not what you expect of a 'hotel' I use that term very loosely we complained to the gent on reception but to be honest he didn't really care as they already had our money the pictures online are not a true representation of the hotel ! AVOID AT ALL COSTS The best thing about the place was the floor mat to wipe your feet on as you leave !
This hotel is in desperate need of a complete upgrade. The family room wasn't what was shown on the website. The staff gave the impression this was their home and the guests were left to fend for themselves. Breakfast left a lot to be desired. You had to look in chilled cabinets to get cartons of juice, glasses were unclean, staff were getting their breakfast alongside us. My friend and I were the only two people having breakfast! On check out I just left the key on the reception counter as the woman chatted to two other guests away from the desk. There was a single mattress propped up against a wall . I had been to this hotel previously albeit 7 years ago but certainly won't be returning. The only positive was that the location was very good.
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Perth, Perthshire, PH2
4.2/5
Perth, Perthshire, PH2
4.3/5
A Perth institution since opening its doors in 1997, That bar, South Street, Perth is a place where locals will want to meet for both work and social occasions regularly, at all times of the day and night An ideal City Centre Bar where you can catch up wi
