Food was lovely and great overs. Springcrofts decor looks quite tired. Even a fresh coat of paint would make a difference. The staff were lovely made sure we had a nice night. Staff made us aware of app which I now have .looking forward to our next visit.
Hi , went in yesterday (Monday) as I fancied a bit of food . It was fairly busy but one member of the staff, Nathan?? guided me through the menu . Nothing was a bother given I changed my mind a couple of times . Great service and food . Thank you
We arrived at the Springcroft and we were served by Nathan, who was polite, respectful and courteous. We were seated at a table that was close to the disabled toilet which was perfect. Nathan took our orders and returned with the food and drinks promptly, where I was impressed that he went on to ask if there was anything else he could do to help us which was appreciated.
Ordered food online through Uber eats. Accepted our ordered then decided to cancel the order 40 minutes later 10 minutes before it was due to be delivered and when I tried to call to find out what was happening no answer. Avoid unless you are okay being left hungry
Used to enjoy this place, recently however it feels cheaper and just overall lower effort. Had a few middling visits the past while but last week was the final straw. The menu made my ribs with “chili heatwave Doritos crumb” actually sound nice, didn’t realise I’d get literally a couple Doritos crushed on top. Kudos to the menu, it really hoodwinked me. In addition, nearly all my sides were missing. I had to specifically enquire and the staff didn’t seem to realise most of my sides were absent (pictured). Their explanations even made it sound like the kitchen didn’t know the order was incomplete also. Finally, describing a tiny tub of bog standard sauce as “BBQ gravy” is another great example of the menu pulling one over on me. The menu writer deserves a bloody Oscar for their efforts. I generally love simple pub grub but I like to get what I ordered and not to be disappointed with how the product is advertised. I don’t normally review, but my visit inspired me.
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