We came to the white heart on Monday the 29th January 2024 for our away dart match. I came with my grandad like I always do on dart nights and it was fine until I was greeted by a very very rude manager who definitely needed to re look at his Job profession! 🤣 When he came to me he was super rude and patronising. He said “show me ID otherwise your out off my Pub” Me being 16 I didn’t have ID so I didn’t have anything to show. Further more, He said because I’m 16 I have to go anyway which was understandable due to licensing laws. it was the way he said it and the way he spoke to me that annoyed me! Secondly, if you were so strict on licensing laws in your Pub why would your member off staff serve me a A pint of Guinness at the age of 16? This shouldn’t be happening and I feel like this definitely needs to be investigated. He then said more patronising words to me about my age, yes I was rude back but he should not have mouthed me with his unprofessional & ugly Tone. We used to come here for food with my family and also used to come here to watch football, that certainly won’t be the case anymore. we will be moving to a different pub for our meals out in the future. you’re certainly not a family friendly pub if that’s the way your speak to your youngsters! You wonder why some younger people don’t have respect for the elders as you have not shown me to do that but fortunately for you I do and have got respect for my elders.
Had a lovely Sunday roast and service was very friendly and helpful. Amazing value for money too. Definitely be going back 🙂
We had my dad's 75th birthday party, and there was 28 of us. The food was lovely and hot everyone enjoyed there food, very good priced food and very tasty. We will definitely be coming back. Thank so much to the staff for all there hard work.
When Jade is in the kitchen, you're guaranteed to get a great meal. Her food is always beautifully presented, tasty and hot.
Thursday evening meal out with my partner and our girls. Never been before and literally picked from a Google search. Always dubious when visiting somewhere different pub wise for an evening meal; but we were glad we went! Lovely relaxed atmosphere, staff were really friendly, welcoming and very helpful. Food was absolutely fab, great value for money, great choice, very good portion sizes and freshly cooked - piping hot too. We had the Katsu chicken, build your own burger, steak and a kids meal - all were great. We all enjoyed colouring in the pictures on the kids menu too!!! 🤣 We will definitely return again and recommend to others! Thank you to the team - you’re doing a great job. 😊
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