Lovely hotel. Room was spacious and spotless, bathroom too. Breakfast superb, evening roast dinner cooked to perfection and plenty of it! All staff friendly, efficient and nothing too much trouble. Special mention and thanks to Jemima and James who were brilliant
Having booked we arrived to find we'd booked the wrong date the staff couldn't have been more helpful transferring the booking to a sea view. Breakfast was excellent too with plenty of choice. Would definitely recommend!
We have just returned from a break at this really lovely hotel. St Catherine's View (room 108) was perfect in every way. This room can be a double or made into a twin, it also has a roll top bath and a separate walk in shower cubicle. It is located opposite the lift and on the first floor. The room had wonderful sea views, was beautifully decorated and very comfortable indeed. The staff are extremely welcoming and helpful, and dinner was delicious, served by very pleasant and professional staff. There is a small car park at the rear of the hotel which is a test to your driving skills as it's pretty compact. This car park has access to the rear entrance of the hotel which has no steps, and allows easy access for those with disability. We had a really great break here and will definitely be back.
Excellent stay from start to finish. Too may plus points to mention, one I would like to mention they knew it was my Birthday "somehow" and a birthday card was presented to me on check in. I was in taken aback by this, I've never had this anywhere so thank you so much to the establishment as it was greatly appreciated. Says a lot for customer service here so well done. our view - Room first class, breakfast first class, customer service first class, location first class. We didn't manage to visit bar but I have no doubt this would have been above expectation also. I'll only state one "minor" point we found, THE squeaky floor boards. Given age of building this can be expected I guess, nothing ear plugs wont sort out :) I,d like to add. We stayed on floor 2 so not only ours squeaked a little but above us did as well. Noticeable when above occupants arrived back at 1am in the morning and were active at that time. Overall one of the best stays we have had in Tenby based on hotel experience as a whole and being a wearer of earplugs :) anyway, definitely on our list to return too going forward.
We walked into this restaurant at 7pm on the last day of our holiday. Two adults and two hungry kids after a long day of activities. The restaurant is in a beautiful front room with bay windows onto the promenade. Carpet and soft furnishings create a calm and relaxing environment with low level music in background. The hotel staff were exceptionally hospitably. Experienced professional waiters, who are skilled at building rapport with the customers, and chatting in a friendly courteous manner to guests. My 8 year old was chuffed to taken so seriously and be referred to as "Sir" for the first time in his life! Ideal basic menu for kids. Good food and good value. Delicious steak and fresh sea bass for the adults. I loved this meal. I give the Giltar 5 stars.
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Tenby, Dyfed, SA70