We attended here on New Years Day 2024 when the pub was very busy. We were served by Martin who was quite clearly flustered & quite abrupt with us. Didn’t expect this at all considering we are paying customers. Our server was clearly stressed by how busy the pub was but he shouldn’t be taking his frustrations out on the customers. Would certainly never visit this place again for either food or drink, I would expect a little more courtesy given the number of places in & around New Brighton where I can spend my money.
Birthday treat was late lunch/early tea at Derby Pool. Our very attentive server was Matt. Slow cooked bbq belly pork with mashed potatoes and ratatouille. And if that wasn't enough, we both opted for loaded onion rings with cheese sauce and chillies. Delicious. Excellent choice. How we had room for lemon drizzle ice cream, I don't know? Ah yes, pudding goes to a different stomach!! They even added a candle and sang happy birthday! Made a big girl very happy! Thank you x
Visited here recently with the sunny weather. Sat outside and with the view of the beach felt like we were abroad! We both had a brekky, my partner got a full English and I had a sausage pattie with cheese. We both really enjoyed it. Staff helpful and friendly. A +++++
Hadn't been here for several years and decided to take my wife to celebrate my birthday. BIG MISTAKE!! Met by a male on entering and told it was a 45 minute wait for food, handed menus and told to find a table. Examined the menu and ordered piri piri chicken with a side of garlic bread for myself, beef burger for my wife. Ordered two drinks and got the impression from the barstaff that they were finger me a favour by serving me and taking my money! Sat down with our drinks. True to their word, our meals were brought to us after 45 minutes, my first impression was the chicken looked overdone, it was black. I was starving, so I persevered, unfortunately I found the chicken, the chips and the garlic bread to be dried out and lukewarm, as if it had spent the 45 minute waiting time on the warming shelf waiting to be brought to the table! My wife's burger was similar, lukewarm and having the texture of corrugated cardboard! The people on the next table who had been studying the menu, saw our meals and left without ordering anything! Upon leaving there was no one available to hear my complaint. I appreciate the place was busy, but I could not recommend it to anyone and will certainly not be returning any time soon!
Good pub with a fantastic view. We were immediately met by someone at the entrance and given a table for 6 which I was surprised at considering it was bank holiday I would have thought it would be a wait. Our server was Diego who was great waiting on us and entertaining the kids (including me) the only thing that let the place down was the food. Not that it was done incorrectly, it was just a bit plain.
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Wallasey, Merseyside, CH45