Castle Lake Brewers Fayre is the perfect place to make those all-important family memories over delicious dishes for great prices.
The staff are vey welcoming and nothing is ever a problem, for example I asked for vegetarian sausages and they was cooked to request and brought over to the table great service. We had small children with us and created quiet a bit of mess but again this was met with a kind attitude from the staff.
Saturday 27th of Jan, we often stay at the Premier Inn and include breakfast, today the food was better than any other time we've been, the staff were very happy and chirpy, it felt like a family Christmas morning everyone all together! Welcomed as soon as we walked in unlike sometimes your left standing around like a spare part, today just felt different, well happy today with the staff and the food
Good service and food. The trio of pies were very good; nice combination of flavours. The one, and only negative, the restaurant and especially the toilets are starting to look a little 'tired' and could do with a refresh.
Went for meal in the week before Xmas and had food from festive menu. Starters and desserts were OK (although vegan dessert from festive menu as unavailable) but mains were very poor. Veg was all hard/cold and generally poor and the stuffing was just weird - soggy middle in a crispy shell that tasted strange. Service was absolutely awful - time between courses was so long and had to give staff (what few there seemed to be) a nudge both times and had to help ourselves to cutlery from nearby tables each time!! Poor just poor.
My wife and I had a fantastic dining experience at Brewers Fayre at Castle Lake. Kerry, our server, was incredibly attentive and polite, which set the tone for the evening. We weren't expecting much, given our previous experiences at other Brewers Fayres, but this time, the meal exceeded our expectations. My steak was cooked to perfection and easily the best we'd had at a Brewers Fayre. We were so impressed that we had to share our positive feedback with the manager, Nicola, who was equally amazing and engaged in a delightful 15-minute conversation with us. Kerry and Nicola truly exemplify outstanding service and are a credit to their company. We can't wait to return!
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