Food was great. The staff were lovely but the service was a little on the slow side, not their fault as they seemed very busy.
After more than one hour waiting time for food, though I called 15 minutes before to confirm reservation, no one bothered to inform me at the time, I found not one but three hairs in my food hidden under my gammon steak. I have called the waitress to show, but other than apologise and saying she will inform the kitchen, she's done nothing. So I have decided to ask for the manager, which fair enough she took that meal off my bill but no the disgust, disappointment and the willingness to never return to Beefeater.
Congratulations this is the worst pub meal I’ve had in more than 2 years. Count your chips, weigh the coleslaw, it’ll be days before I recover from the leaden burger with cheese. On the plus side price of pint is quite reasonable
Me and my partner went for dinner here one Saturday evening, we were sat down pretty quick without having a reservation. We had milly serve us she was friendly and kept a eye on our needs. The starters came out quickly, we had nachos and chicken goujons and for mains which took a bit longer, we had a mix grill without Tom and mushrooms and chick and ribs and for dessert we had the kitkat sundae.
We came here for dinner and booked for 5.30. Starters came out quick and was delicious but the wait for the mains and drinks refills was really long. The beer battered fish was soggy, The chicken is like rubber and you'll need a steak knife to get through it but the rest of the food was enjoyable. My partner waited over half an hour for a pint by then we just sent it back and wanted to get out of there. The heat was unbearable. We had bottomless soft drinks which is a fantastic deal but the server brought over what looked like brown water then we had to wait an enternity for new ones. The staff however are amazing, helpful and friendly cant fault them at all and they were really busy. Unfortunately will not be returning.
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Luton, Bedfordshire, LU1