Heverlee 0623
Heverlee 0623

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Reviews

Brenda H

2 months ago

Saturday 20/01/2024 ten of us had a meal. When we tried to buy another round of drinks at the bar at 9:56pm we were told that the bar had shut. We pointed out the website said they were open until 11:00, and the last couple of times we’d eaten there they were open until 11:00, but the member of staff just shrugged and said the policy had changed and that the staff had shouted last orders but yet all 10 of us agreed that if it had been called it was exceptionally quiet because not one of our party had heard anything. The staff working that night really had minimal customer service skills and only one of the staff the following morning was helpful and friendly. All the other staff had a real couldn’t-care-less attitude and acted as if the customers were an inconvenience. I’m not even going to bother going into detail about how filthy the ladies toilets were.

Graham Hutchinson

3 months ago

Saturday evening was not particularly busy. There did seem to be a lack of staff.as the food didn't come together for a table of six. The banoffee cheesecake was completely tasteless and didn't have the chocolate flake. The brownie was cold and not warm as stated in the menu. The pie was good and so was the lasange.

Ellie R

4 months ago

We had a Sunday lunch today and really enjoyed the atmosphere. Food: The carvery was great and the choices in the kids menu were fantastic. It's perfect for a family gathering. Our kids went for two Rudolph Reindeer burgers with chips, corn and veggie sticks. The burgers were beautifully presented. However I marked down 2 stars because the burgers were overcooked and slightly burnt so our kids didnt eat the burgers. The puddings were generous in size. Service: the waitresses were friendly and helpful. But we took a star off because our pudding orders were forgotten and my husband had to ask the staff twice. Other tables were served before us (inspite of arriving and ordering after us) so by the time it got to our kids' santa hat desert (which was ice cream + strawberries) they ran out of strawberries so the kids were given a brownie with cream instead without asking us first. The waitor did help by swapping the cream with ice cream so the kids were happy in the end but this meant we had to wait a while for them to be remade.

Kanchan Roy

6 months ago

Brewer Fayre. The restaurant had kids play area and staff are friendly as well. Food is ok kind. Not much fancy. Value for money. Good car park option. Wifi works fine.

Martino tilleard

7 months ago

The service was excellent even though they seemed a little bit under staffed. The food was good with decent size portions. We were accidentally served & charged for an extra meal but this was promptly refunded and we were given the meal for free when some places would have binned it.

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Heverlee 0623
Heverlee 0623