There's a friendly atmosphere and welcoming staff. The place is clean and the facilities are good. Nice play area for kids and the food was tasty and hot. Buffer style service which I like. We've been here a few times for breakfast and Sunday lunch. Will certainly come again.
Ate here today as a family of 4, it was nice to put our feet up and let somebody else do the cooking. From the moment we stepped through the door we were greeted with smiling faces, lovely Christmas atmosphere. Clean and spacious table. Food was tasty, hot and filling. Service was a 10. Regular check backs even though it was bustling and busy. Will definitely be back in the new year
Not a very warm welcome and rude staff, to start our dining experience with, probably because they were over worked, due to lack of staff. You really do need to have separate staff serving drinks and food. They can’t do both, and customers don’t want to wait in the food queue to order drinks!!!! Our food was basic but tasty. We enjoyed what we had. The Christmas decorations are fab and there was a lovely atmosphere. Wishing you luck with the remainder of the holiday season. Smile!!!!!!
We called in for a bite too eat and we were very happy with our overall experience 😊 it was very busy so we made sure we booked and we were seated quickly and we ordered from our table with the app. The drinks and starters came out at the same time and they were hot and tasty. It did take long for our mains to come out and they were brilliant portions and we're perfectly cooked and tasted really nice very happy with our food. The staff were very friendly and happy to help and it was a cosy atmosphere we did look at the cake away (huge cake portions you can take away or eat in the restaurant). So I would highly recommend this restaurant it's great for families and for couples and anyone who wants a bite to eat and drink
Shout out to Niall and Jack for their service tonight. Friendly, helpful and professional. Mixed reviews from us today. We've been coming to Silkwood fairly regularly since it opened but our last few visits haven't been as good overall as they used to be. We both had a carvery at roughly 4.45pm. No complaints about the meat at all, between us we had turkey, ham and beef and they were all great. However, the veg wasn't great at all. Apart from the cauliflower cheese, that had just come out and was red hot and fresh. The rest of the veg looked dry as though it had been under the lights for ages. Roast potatoes were soft and dry and other veg rock hard. Yorkshire puddings were bought in, soft / soggy. We ordered puddings later on and each plate was enough to serve 3-4 adults and was delicious! Atmosphere in the restaurant was fine, few feral (!) children running the stretch between the bar, past the carvery and round the corner to the children's area. I'm not sure if they were short of staff but there was only one person serving the bar and taking food orders which led to a few customers yelling out for more staff which didn't do the atmosphere much good. Also unsure if it was due to a fewer staff however the tables The ladies toilets need sorting out ASAP. One door has no lock at all so a huge hole in the door, the other had a lock that's hanging off and leaves a huge hole on the door to see through. Not ideal. There really is no reason you can't get a joiner in instantly. The air con was broken too. Has been a while. Apparently the bosses are in no rush to fix it. Well, until some of them came for a meal and were red hot themselves. Again, not ideal. It's only been 10 months since was fixed last with a 10 year guarantee! The pub gets packed and it's far too warm. Every customer commented on being uncomfortable as did a number of the staff. They were clearly roasting. Unfair working conditions and there's no reason for it to be that way. Still given 3/5 as everything that was wrong today are easy fixes. Just do it! Book a joiner, call the aircon engineer back in and hire another bar man! Thanks again to Niall :)
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Ossett, West Yorkshire, WF5
4.6/5
Wakefield, West Yorkshire, WF2
4.3/5
The Eagle is a great pub which is now family run after refurbishment its a welcoming atmosphere and the staff are great but dont forget to say hi to Dave the landlord
Wakefield, West Yorkshire, WF2
4.5/5
