The philosophy behind The Waterfront Bar Bistro is one of a comfortable and relaxed atmosphere, a place to meet and eat some great food. Our aim is not to be too formal but ensure guests feel special and enjoy themselves.
Our new head chef is working hard with the owners Greg and Lorraine to develop our menus adding colour, texture and flavour to ensure a delicious experience while continually using fresh and local quality ingredients. We are all excited for the changes to come so keep an eye out on our menus.
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We had a works Christmas lunch booked last week. In the run up, the staff were dismissive, rude and uncommunicative. Upon arrival it was clear the staff did not know their drinks menu, or seem to care. Service was ok during dinner but the food was awful. Pre packaged crisp breads (not crostini) served with the terrine starter. Anaemic pigs in blankets, frozen roast potatoes, rock hard carrots, generic stuffing and instant gravy on the Turkey dinner. My treacle, pear and walnut tart was frozen in the middle when served (although quickly whisked away and reheated when mentioned) and no walnuts at all. I would really expect better quality food, especially when serving a pared down menu. There are local competitors charging two thirds of the price, using fresh ingredients, serving delicious meals.
Superb location over looking the Marina. It was my first visit to the Bistro and it was mid week so probably not the best time for judging the atmosphere. The Food and Service were good and I would certainly go back again.
Friendly and attentive staff. Great tasting food on a varied and well put together menu, but a bit overpriced for the portion sizes. Music was slightly too loud but we didn't ask to change it and I'm sure they would have accommodated!
Went friday night as my wifes birthday meal. Nice table upstairs by window overlooking the marina. We had a couple of drinks and their summer menu, 3 courses for 30.The food was great. All served nice and hot,so my duck roll starter was not cold. Had the seafood spaghetti and finished with lemon tart with gin and tonic ice cream( was very good) . Overall, real good food, nice people with smiling happy servers. A great coffee after( cup was warm so coffee not cold) all undrr 80 quid fir a nice couple of hours as a birthday treat . The main test = would Happily go again
Attended this venue for a Hen party meal expecting gorgeous food and plenty of drinks to keep the buzz we had been feeling from the morning celebrations. However unfortunately visiting The Waterfront, this did not happen. We arrived and had a lovely waiter, ordered our cocktails and simply waited, we persistently asked staff for our drinks to which were told they were coming yet managed to order starters, have them come, eat them before we even got a first round of cocktails! (Which was over an hour of us being there) we therefore asked for a second round of cocktails and yet again waiting for ages, ordering and eating dessert before anything even started to come out. Where we were sat we could see down to the bar and at times, the barman was tidying up and not making drinks! We cancelled the second order of drinks and decided to move on after being there for 2.5 hours having received one round of drinks. When we spoke with the manager to say how disappointed we were with the service, we were met with excuses of being understaffed and lots attitude Which further dampened the evening. He asked how much our bill was and scoffed when he commented that we had only had starters and desserts! Almost Applying that we had not spent enough to even be moaning! We explained we would have of ordered more rounds of drinks if they were served in time but service was shocking! He was very rude and spoke to us like he was not sorry we had a bad experience but that he was sorry for himself being understaffed that evening but not one person came to our table to apologise and say drinks were on the way. Although I did see him come up to shout at the waitress and point at our table for cancelling the round of drinks which we could see had not even been started! Overall Food was good but the managers reaction left us feeling angry and disappointed and certainly will not be visiting there again. For the price you pay, you expect good service and apart from the waiter, this was not at all!!
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Ipswich, Suffolk, IP4