Went on a busy weekday and it was very busy but I was being served by Joana and she did everything possible to make sure we were happy and satisfied. She definitely needs a pay rise for the amount of running about she was doing! Overall very satisfied with the food and service we received.
Came in for Boxing Day dinner for a booking we had made at 7pm . Orders taken quite promptly and salad bowls provided. Before we’d really got into the salad, our starters were delivered which was fine. However, before we had chance to eat our starters our main courses were in the hands of a server at our table. We highlighted our disappointment that we hadn’t even finished our starters, which fell on deaf ears with the server stood at our table with our hot main courses. Our part finished starter plates were scooped up in the midst of the main courses being placed on front of us. When commenting again we were told that ours must have been the last table so the chef was working quickly. This rush really ruined the meal and the time spent with family , some having flown over 15 hours to share the time with us! We were offered a desert but all declined as staff with their jackets on ready to go home made us feel obligated not to. On paying the bill , whilst all staff were congregated in their coats, we were told that the team had had a very busy Christmas Day so wanted to close up early. The website stated the restaurant was open until 9pm, we were presented with the bill at 8:06pm with staff hovering with their coats on for us to leave. This essentially allowed us an hour for what should have been a 3 course Boxing Day dinner. Really disappointed with the service, ruined what should have been a nice family get together! Plenty of other local restaurants would have welcomed our business which we will have to consider in the future.
Had an absolutely fantastic meal today to celebrate my sisters 50th birthday. The staff were accommodating for such a large party and gave us all the time we needed before ordering. The salad bar was kept fresh at all times, with plenty available at all times. My only gripe was that the bread was cold. (I swear it used to be warm). I ordered the large mixed grill, which was all cooked to perfection, and as such, I would fully recommend it if you are local or passing through. Thanks again to the amazing staff who made today so special.
Had nice meal here. However Ribeye Steak a bit too well done for me. Great service. Had Jo as server. Did good job. The property has recently been re furbished. Really nice atmosphere.
We fancied a Harvester not having been for years. Last time wasn't very good but this time it was much better. It was busy so we had to sit in the bar area. Considering it was bank holiday the staff had control of what was going on and were attentive and very nice. Total bonus you can use Blue Light Discount too. A comfortable and pleasant bar area which has been done up since we last came. A really affordable lunch of burgers and unlimited salad done really well. The service was really very good and nice to have staff that can run busy shifts with no shock at it being busy and being able to keep up. We really enjoyed it.
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Newbold, Rugby, CV21
Here at the Newbold Crown, we pride ourselves on delivering a great customer experience within our fantastic recently refurbished pub. Our staff are looking forward to serving you with our new fantastic range of drinks and substantial new menu of pub clas
Newbold, Rugby, CV21
Kelly and Simon welcome you to The Barley Mow at Newbold on Avon. The new owners took over on the 29th July 2013. Since taking over, their main aim is to accommodate for all their customers’ requirements and create happy memories for all that visit The Ba
Rugby, Warwickshire, CV21
Kelly and Simon welcome you to The Barley Mow at Newbold on Avon. The new owners took over on the 29th July 2013. Since taking over, their main aim is to accommodate for all their customers’ requirements and create happy memories for all that visit The Ba