This was self check-in and it worked perfectly. The room was bigger than I expected. The bathroom was especially good - one of the best showers ever! Comfy bed, quiet place. An easy five stars.
Best hotel you can stay in Nairn is the Clubhouse hotel and the West End Hotel!! Always provide excellent service and Food!! Rooms are Fantastic and suburb!! Very clean and stay is so comfortable and cosy!! Will come back here for my third stay soon!!
Room was clean and OK. We had booked for 3 guests but the room was only prepared for 2. We had to squeeze all into one bed. As there was no staff on site (neither in the evening nor in the morning!!!) the rating is 1 star only.
Nice hotel but unfortunately unmanned during weekends. We arrived on a Sunday at 5 pm but managed to be checked in 45 minutes later. Even if we phoned the provided number, nobody answered. It was only when we phoned the ‘sister hotel’ (where breakfast is served sat&sun) that we finally got our keys. The room wasn’t ready with the additional bed we had reserved for our 14 y-o son. Needless to say nobody was around, so we had to do it ourselves. Funny enough, when we self-checked out the following morning, there was a message left for someone ‘to make sure to give the guests the front door keys’ because somebody had been locked out the night before. Considering that there were two 100.000£ Land Rover parked at the back, a wee bit more personnel could be hired.
Clean and tidy room. Good facilities in the room. Bed was just too soft for our liking. For golfers it's an ideal location to The Championship course. No breakfast on site, but I guess you can take or make your own, or get something at the clubhouse.
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