Twelve Knights Hotel, Port Talbot

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Facilities

AccommodationCar parkFoodReal aleWiFi freeCricketFootballRugbyTerrestrial TVCask Marque

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Reviews

1,169 reviews

4.1/5

Linda Nicholas (Lindy Loo)

4 months ago

There were 7 of us 'ladies who lunch once a month". The food was lovely, as usual. However, the service was nowhere near as good as last time when the very nice waitress took our orders at the table (as it should be). However, this time there was no cutlery or serviettes laid out for us and we were expected to go to the bar to place our orders, which would have needed to be done individually as we were paying separately. This isn't our idea of dining out as waiting service is key when you dine out at a restaurant and part of the enjoyment. I explained to the lady at the bar that our orders were very kindly taken at our table on our previous visit and please could they do the same on this occasion. This was done but with very little enthusiasm - and we had to wait for cutlery to be brought AFTER we'd received our meals. Desserts also had to be chased up as they had forgotten about them. Please don't let this be the norm. There is a great choice of menu (especially the smaller portions of fish etc on the last page to cater for those with smaller appetites) and the food is always excellent, so please don't let yourselves down on the service side. Thank you for reading this and we look forward to waiting staff service on our next visit.

Deborah Booth

4 months ago

Visited with family for a special birthday and had a lovely meal in a nice relaxed atmosphere. Staff were cheerful, polite and helpful. The only negative is that the bar and toilet facilities are very tired and could do with a makeover. Other than that I would definitely visit again.

Mike Etherington

5 months ago

Popped in here on a cold Tuesday night for some food. It was very quiet and that is probably not surprising and hence the atmosphere was pretty low key. But being quite allowed quick service at the bar and there was a good choice of beers on offer. food menu was extensive and a good variety including veggie options. Very tasty when it came ( speedily) and large portions too. Overall good pub grub.

Ricky Chaffe

9 months ago

When I arrived the pub/Hotel looked lovely with lots of people outside enjoying the sunshine and a few drinks. I went to the reception area and received a friendly welcome from Carys who offered to take my bags and then showed me to my room pointing out the out of hours exit and what to do in case of a fire alarm activation. The room was spotlessly clean spacious and well furnished including lots of tea, coffee and milk etc. There was a large ensuite that was ideal for my needs. When I went down to the bar I had a couple of drinks chatting to the staff and locals and felt very welcome. I then enjoyed a delicious supper which was very reasonably priced. I would like to take this opportunity to thank Carys and her team for such a lovely stay. Thoroughly recommended. Would I stay again? Yes definitely.

Izabela Maria

11 months ago

I'm very disappointed with this place. Looks lovely outside and made big wow when we arrived. Unfortunately it was only stop on our journey so we arrived late and try leave early after breakfast. When we arrived very helpful gentleman ( I think somebody said manager) check me in and share all useful information about the place. The room was big, bright and nice. Need update, but was clean and well kept. Fresh bedding and towels, tea and coffee in the room. I will say 9/10 for the hotel part of the place. The problem was with the pub part. When we arrived around 8 they said kitchen is closed, they not serving any more food. In the morning was not better. We were the first people for breakfast. Young lady said we can sit anywhere and choose our option. She said in the waiting time continental part is for us for free and we can make there tea or coffee. Great. The problem was the place wasn't set up. There wasn't hot water, no milk for the cornflakes, no juices or tap water. When we ask her she said everything is there- but wasn't... We have to asked three times about stuff and then she was bringing everything. She sounded like she was annoyed with me but it wasn't my fault. Good there is a jam and honey but not croissants, bread or toast. Couple next to us asked about it and they bake for them fresh but Im not sure if that should work like that. They didn't ask us about it. Apart from that my breakfast was tasty (but messed up as the lady mix my and my partner's order...) I wish to give more star because this place is lovely. I hope come back in some point and hopefully update my review and give more stars.