Toby Carvery Captain Manby, Gorleston

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Reviews

3,221 reviews

3.9/5

Inca Dando

3 months ago

Had a lovely family dinner. Our waitress Ellie was amazing, she took the time to talk to us and she was helping the kids with their hats. It's very rare to have someone as valuable as Ellie so please keep hold of her because she will take your business to the next level. For families like us it's not just about going out for dinner, it's about the people your around and the atmosphere created by staff. Also I would like to mention Laura, as we came in she made us feel so welcome like we were at home which straight away settled the little ones and as we left we got the kids a toy from your machine and she was chatting away to them asking about their toys which really meant a lot to them.

Sophie Parkin

3 months ago

Roast potatoes were rock hard. Yorkshire puddings stone cold. Soup flavour had been changed. One starter had lots and the other hardly any food so had to even out myself. Servers were lovely and very busy so made no complaints. Having paid £120 for this Christmas dinner we decided to just enjoy what we got.

Scott W

3 months ago

Food was excellent, hot and fresh, got everything we wanted, staff were friendly, came to your table quickly. Was delicious, had Christmas carvery, perfect cooked everything. Wasn't down to staff, but turnaround seemed a bit slow, think it was customers sticking to their tables too long, but I don't think it would be right on a day like that to ask them to hurry up, it would dent the experience. But the staff were excellent in turning tables round once they were vacated, we did get to our table 40 minutes after booked time, wasn't a problem for us.

Robert West

4 months ago

Had heard mixed reviews, all I can say must have been an off day when those visited. I was well pleased with the service. Our waiter was fun,and chatty, food was great no problems what so ever. Well done Toby's and thank you, Andy our waiter *5

Daniel Neilson

7 months ago

My partner and myself arrived here after booking a table early this afternoon for 16:30. During the booking, we were asked for any dietary requirements to which my partner stated he’d like the Mushroom & Ale Pie as he is vegan. We received no notification that the Mushroom & Ale pie was not available so we he headed on down. While we were ordering, the server informed us that there were no vegan dishes available as a menu reshuffle was taking place but did instead offer a vegan person, 2 separate dishes that contain cheese. He then said my partner could have a small plate of veg for a £2 reduction based on the price of a meat carvery. So basically my partner was offered a small plate of veg for £12.49! Nobody wanted to rectify this or reduce it even further. To make things worse, we’d been on holiday with my partners disabled uncle and we were looking forward to a nice meal together to end the holiday, but instead myself and my partner ate nothing and spend most of the time looking for somebody who had a vague idea of what was going on but the Manager or Assistant Manager was too busy sorting out the UBER eats delivery. I hope this raises awareness of having a contingency plan to substitute dishes during your menu reshuffle. Sadly we will not be returning to Toby Carvery ever again.