Heverlee 0623
Heverlee 0623

About us

Enjoy freshly cooked Mediterranean food, cocktails and local cask ale, served with a smile at exceptional value at Ego at The Grapes in Shrewsbury.

Facilities

Beer gardenCar parkDisabled facilitiesFamily friendlyFoodOutside areaReal aleWiFi freeCask Marque

Pub reviews

Reviews

Dianne Bousfield

1 month ago

Order for collection for a 2 person carvery and drinks on Monday 12.30 and again 6 at 2.45 . Still no reply to messages or refund . Closed and still left online . This is the second time now first time I got refund as lady was there this time no refund , no emails at all . But rung and went in today and got refund and a very helpful member of staff

Rhiannon Evans

2 months ago

Wasn't expecting much and it lived up to expectations. I have to admit I was pleased with the portion of meat (which also tasted good), but everything else was just average. What was most disappointing though was the 'famous gravy' was super watery and we had to wait for it because out of 4 pots on the stand all were empty. I also think the Telford restaurant needs a complete renovation. The toilets were disgusting and broken, not to mention I saw a member of staff scrubbing the toilets in between serving food! The dining area is also so out dated and even the chairs were rock hard making it and uncomfortable dining experience

Sharon Bigland

3 months ago

The food was excellent, however we didn't wait for pudding and asked for a refund because we had waited at least an hour and a half and there was no sign of it. Staff didn't seem to know what was going on. No customers had received their puddings and were beginning to complain. Also on arrival we had to wait about half an hour to be seated. The tables were ready so we could have sat down. Overall the food was great and staff were friendly but the sitting around waiting was unacceptable.

Rebecca Hunt

3 months ago

DO NOT RECOMMEND!! Had an awful experience from the very get go regarding Christmas Day dinner. Booking and then trying to pay for the meal was a disaster, I actually had to go into the restaurant to sort this all out myself as I had no luck over the phone. As for the meal, I would never eat here again. The service was shocking!! Waited over half a hour to be asked if we would like any drinks when we finally chased down a member of staff we then had to wait a further 15-20 minutes for the drinks. We got told they had lost our food choices and that we had to order them all over again, the staff members didn’t seem to have a clue at this point. They had no idea what was actually on the menu, it was more me telling them! We had to ask numerous amount of times where our starters were after waiting a hour for them to arrive, The starters were cold and not pleasant at all. The overall carvery was ok, but the service let the whole meal/day down for our family. Lots of families around us were also annoyed and agitated which made the atmosphere not enjoyable at all! I’m not sure what’s gone so wrong at Toby carvery but this is not how I remembered it to be previous years. Very disappointed is an understatement!

Simon Jones

3 months ago

Toby Carvery a blast from the past that should remain in the past. As with all establishments within this price point quality is never high, but food should always be hot, fresh and at least edible. Cold veggies, Yorkies dripping with cold oil and Meats dry and barley warm, soups microwaved until the bowl is hotter than the sun, yet leaving the contents barley warm. This shows how far from the glory days Toby has fallen when carvery was once king. Service very slow, very forgetful (4 people dine yet starter and desert course had a meal missing and staff have to check the system). Staff polite and apologetic. Cleanliness not the best, table was set but left with multiple sticky residues. Over all Atmsophere akin to a retirement home, not offensive but not a place that becomes memorable. Fond memories of Toby now forgotten, best point of the Apley Arms is plentiful parking. Even at this price point there are far better places to eat

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Heverlee 0623
Heverlee 0623