Not as calm and relaxing as was hoping for. Pool area felt more like a community swimming baths. Was given a conjoined room with the door locked between ,could hear everything in the next room. Conversation, phone alarms and kettle boiling. Breakfast was slow service, nice people but way too long for drinks. Cleaning staff playing music from their phones while cleaning near rooms that didn't want to be disturbed. Staff were the best bit.
Just got back from the 2night xmas break.The whole experience was amazing. The staff were wonderful so helpful and friendly. The food was excellent and delicious also very plentiful. We would like to offer our complements to the Chef and his team for all the hard work.The rooms were very comfortable with everything at your fingertips.I would definitely recommend this Hotel as one of the best all rounder I have stayed in. I would like to thank all the staff for helping to make our experience so amazing.❤❤
I have stayed in a few spa hotels and by far one of the best. The staff were lovely and couldn't do enough for you. I feel like everything was perfectly thought out in the hotel. Absolutely stunning. We had the most relaxing couple of days. Thank you for making our stay perfect
Staff must be on drugs or there is something magical in Yorkshire water. Everyone - reception, dining room, cleaning staff, spa - all incredibly happy! Everywhere - staff are smiling, cheerful, helpful. A joyful experience being surrounded by such a delightful group of people. Nothing was too much trouble. Thank you. Can't wait to come back.
Me and my wife had a really enjoyable stay. We only stayed 1 night, to get us away from our daily stresses. It is my second stay and my wife's fourth. We both had an evening 2 course meal, the food was okay-good with a good selection on the menu. Food for the breakfast was very filling, well cooked and with a good selection for all. Staff at the hotel/ Restaurant were exceptionally attentive. The place was very clean, tidy and a pleasure to be in. To say there's 4 floors with a hefty amount of rooms, the evening seemed pretty quiet. Each room has everything you would need (and more), so no need to pack towels, robes, slippers, shampoos etc. A good selection of drinks were also available with an abundance of milk and chilled water dispenser at the end of each hall. The pool/ spa / sauna/ jacuzzi was sooo busy, in fact... The entire hotel seemed packed. I would definitely recommend this place to any member of family or friends and will of course be coming back again. Keep up the great work!
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Temple Newsam, Leeds, LS15