Heverlee 0623
Heverlee 0623

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Car parkDogs allowedFoodReal aleReal fireWiFi freeFootballTerrestrial TVCask Marque

Pub reviews

Reviews

4.2/5

Lara Garcia

3 months ago

Thought we’d have Christmas lunch out for once and booked at The Castle Inn. It was surprisingly very quiet for Christmas Day, and now I understand why. We waited almost 40 minutes for starters which were served lukewarm at best. When the mains finally arrived we declined the food, and asked the waiter for the drinks and starters bill to settle and leave. £100 a head for the three course meal, and what we were served looked like a microwave meal for one (see attached photo). Dry (probably why it was saturated in gravy), bland, and unsophisticated. In line with this, we saw one of the serving staff bringing in a load of food from the car park including Tesco’s Christmas Pudding. Very disappointing as we’d heard great things about this venue. We will not be returning, and do not recommend. The icing on the cake was the owner coming out and being incredibly aggressive towards my husband, invading his personal space whilst swearing at him. Edit to respond to comment by establishment: nobody paid us for our honest review, what a bizarre comment. We were in a rush to leave because (a) the owner was being aggressive, swearing at my husband and (b) our 7yr old daughter was stood crying at the door as she was hungry after a huge wait for sub-par food. The staff member did not bring the Tesco food in bags, the products were in clear view for all customers to see. Perhaps use opaque bags next time supermarket food is being served for £100 per person. We witnessed a guest from another party were also complaining during our time on site. Instead of avoiding accountability by deflecting with ridiculous suggestions of a family being paid on Christmas day to sabotage their meal for a “fake review”, I suggest taking the feedback on board and doing better. Food and service issues aside, swearing and being so hostile to guests when you received no such behaviour from us is quite frankly, unacceptable. I notice you said nothing to dispute that. Shame on you.

sue mcdonagh

4 months ago

Went on voucher deal. Pub grub well cooked, presented and served. Good value in nice surroundings. Barman who served went out of his way to make us comfortable. Noisy crowd nearby that seemed to annoy everyone, but don't expect they are there all of the time.

Sarah Fellows

9 months ago

Just returned from an amazing family meal. This is not your usual pub grub - the menu is vast and unique. Ate food that I've never tried before and thoroughly enjoyed it! I opted for Veg Sabo ...husband has lamb dry red chili..we shared noodles and there was enough for us both. Food was delicious, spicy and flavoursome. Honestly food was delightful- we found it hard to choose so asked for recommendations from the waitress, Angelika. She listened to our requests and was able to recommend food for us both. I can not wait to return and try something else! The children had fish and chips...Great portions and all was eaten! Husband is tempted to visit again on a Sunday to try the roasts. Lovely chilled atmosphere inside the pub, and nice pub garden to the front.

Pardeep Johal

10 months ago

Went here for drinks and food with a friend on a Thursday evening. Great little spot, chilled vibe, great food and great service. Highly recommend the Indian and Asian flavoured items 👌🏽

Dean Horvath

1 year ago

What a shame! Service average, Sunday roast average but quite small, but more importantly the deserts were absolutely shocking after waiting 40 minutes for them. An apple crumble should not have some form of granola as the crumble, & the Baileys custard was tasteless. My 8 year old left his sticky toffee pudding as it wasn’t even sweet. This place needs to step it up

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Heverlee 0623
Heverlee 0623