Heverlee 0623
Heverlee 0623

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Beer gardenFoodReal aleCask Marque
Pub reviews

Reviews

Chelle Lewis Hatcher

1 month ago

I came here for lunch midweek with my husband. We have visited several times previously and always loved the food/atmosphere. Unfortunately our chips on both meals wasn’t cooked and when the waitress asked how our food was and we said the chips could of done with being cooked she could clearly see all the chips were still on both plates. The waitress pulled her face stormed off opened the kitchen door and started to relay our conversation to whomever was in there. what isn’t good customer service is hearing staff at an establishment mimic customers. We wasn't after a discount but we didn’t even get I’m sorry about that!!! The waitress is rude and unprofessional!!! The lady on the bar was lovely and very helpful.

Destrica UK

2 months ago

Absolutely disgusted in the way staff think it acceptable to speak to customer in the way they did with me. I was met with a cold and frankly rude waitress who had a terrible attitude from the onset. Once this was raised with management I was informed that I had been accused of swearing and being aggressive. When challenged on whether management had checked the CCTV or asked other patrons whether this is true, they hadn't. I was very disappointed, I've been here several times and have never faced such issues. Apart from the above, the restaurant is warm and cozy, the pints are good and the food was excellent.

Lewis Fletcher

2 months ago

The food was excellent! I had the Christmas Roast with Turkey and it was cooked perfectly. The service was wonderful. The staff was so attentive and accommodating. The ambiance was perfect. ... Overall, this was an incredible dining experience. ... We had a great experience at this restaurant!

Paul White

3 months ago

Called in to meet a friend for a few drinks here as it's right next to the train stop. Had a great afternoon, good choice of drinks, lovely atmosphere and helpful staff. Although I didn't eat the food did look very good. Would definitely recommend, especially if you use the train.

Yvonne Wisniewska

6 months ago

After a long hike stopped for dinner and definitely wasn't disappointed! I had the cheese and onion pie, friends had cheese and mushroom omelette and steak and ale pie. Portions were large and everything made fresh! The best chips I've ever had 😋 Compliments to the chef! Friendly staff and beautiful surroundings!

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Heverlee 0623
Heverlee 0623