3 of us had a meal in here. Their meals were nice. Their meal was hot and freshly cooked chips. My chips were stale and cold. Will not be eating here again.
Very impressed with the inside outside seemed a bit run down. Although busy due to staff sickness. Staff were very attentive and efficient food was delicious and excellent value.
We were regular customers of The Stonehouse but sadly not any longer. Recently they seem to have constant staffing issues. Food is also mediocre. It is advertised as family friendly but on two recent occasions we have felt hostility from several staff members towards our young children being there (at around 5.30pm so not late into the evening). On the first occasion, whilst under my close supervision, my 1 year old put one foot over the carpet onto the hard floor of the bar area and a woman from the bar barked out loudly and without hesitation 'No kids in the bar!'. I could clearly read the sign (unlike my 1 year old) and my child was within 1 foot of where I was standing. This happened on a second occasion recently, and as we were getting up to leave words were had between my wife and a waitress. My understanding is that the waitresses request was not unreasonable, but it was more the way in which it was said and with an overtly hostile attitude, when she could see we were clearly struggling and actually on the way out of the door anyway. I would like to add that we do discipline, entertain and supervise our children (which was clearly visible to the staff) but its not possible to be 100% on them 100% of the time, and to expect a 2 year old and 4 year old to remain seated for an hour or more, is just not feasible, hence why we choose family friendly restaurants. We have never experienced this outright disdain for young children at any restaurant in 4 years, including others within the M&B group and we eat out probably twice per month. To be clear, my issue is not with the requirement for children to be reasonably behaved within a restaurant (which I fully endorse), but the visible disdain and bad attitude towards young children being there from certain members of staff on more than one occasion. A polite request would suffice.
Staff was great amazing atmosphere,bar staff were very helpful especially Mike ,can’t fault them
Always love to visit here! Pleasant atmosphere, relaxed vibes. I often visit with my friends to grab a meal. Always generous portions and freshly cooked food. Staff have always been pleasant when I have visited. I don’t have a large appetite so I often order from the children’s menu or order a starter/side and this has never been an issue.
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