We bought meals for two adults and two young children atvth start of December, two meals being from the festive menu (three courses s for around £28). The Yorkshire puddings were rock hard and the sprouts were raw....we still were charged a whopping £91-odd despite parts of the meal being inedible. We will be finding somewhere else to eat next week.....
We had an excellent Christmas meal here today, the staff were very attentive and professional.. Very Yummy.. Can't wait to come back...before Christmas for another
Staff were very pleasant,courteous and made sure everything was OK. The food was A1 quality and taste,this was my first visit to the stanley gate and would recommend it to anyone In the area. When I'm in the are again I will most definitely visit again
Oh dear !!! This really was a bad experience!! Some food good, some very very bad and a waitress prepared to slate customers in the public arena !!! We arrived at the Stanley gate optimistic and looking forward to heavenly (described) Korean chicken. We were seated quickly in this lovely little pub ...with rustic features. Our first course took an average time . The mushroom ciabatta was fine , my fiancées chicken was fresh and well presented...Indeed proving very tasty. The children's garlic Bread with cheese was strange in texture maybe microwaved ..I.e hot bread with cold cheese . Main course... korean chicken again , fresh , tasty ...nothing short of delicious. My partners steak was well done and not medium rare as requested. Chips and peppercorn sauce all fine. The worst dish by far was the tomato pasta with meatballs. Vegan or not meatballs should not be cold and I returned the dish as it had absolutely no tomato type sauce at all . It was cooked pasta with cold meatballs and peas. This was the first time in 2years I had stated I would not pay for a dish. I complained and the absolute worst point of the evening THE WAITRESS CHOSE TO SLATE US OPENLY WITHIN EARSHOT OF MY DAUGHTER AND FIANCEE. how disgraceful. I have informed the person who took payment immediately after paying so as to remove any accusation of making it up to get a free meal. The deserts were very nice but by then the evening was ruined !!! Absolutely awful will not be returning
We had a lovely time and a very nice meal. Very helpful staff. Bringing extra plate, smaller cutlery, and most importantly for our granddaughter ketchup. The only downside is that the toilets are upstairs, there is a disabled/baby changing one. However, it wasn't all that clean, which couldve been a one off. So I don't want to mark 4 stars, 4.5 would've been OK.
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Bickerstaffe, Ormskirk, L39