My partner and I visit the so.erset several gimes each year and have a lovely time management steve,faith rob go out of their way to help you inanywayRestaurant staff work very hard .,Just getting ready to visit in couple of days B&D
L.ovely hotel nice I would say very good.Food good .well looked after.Friendly staff and entertainment
while venue good hotel rooms small especially the sunk and shower and toilet. also skirting boards had not been cleaned in a long time. considering a lot of older people and disabled the rooms are not fit for purpose. also one lift taking four people for 86 rooms in a three floor hotel. staff excellent and food was good varied menue.
Room was shabby. Sheets torn, pillows hard(2 flat pillows in one pillow case) heavy flat quilt barely covered the bed, food was abysmal. Thank god for the Blue elephant curry house and Pebbles chippy. I'll never go back to the Somerset hotel again.. But i'll go back to the new Loretta, lovely hotel.
First room offered was fine, but I have a mobility problem so was worried about the bath. Explained this at reception, and with kindness and understanding the room was changed for one with a shower. Thankyou for this and a most enjoyable holiday, see you again soon. BarRho
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Llandudno, Gwynedd, LL30