Home from a lovely Sunday getaway with my husband and we dont usually write reviews but feel like this place deserves one . We enjoyed every minute of our stay and feel the staff in the hotel went above and beyond 😊 a young lad called Ben in the restaurant made our evening with his enthusiasm and professionalism at such a young age and the food was more than we imagined within the package it was delicious. We will definetly be returning soon.
My husband treated me to an overnight stay with evening meal and breakfast, for my birthday. Staff were very nice, friendly and polite. Food was great. Our room was nice and comfortable. The only complaint we had was that the bathroom was icy cold (time of year and weather), due to a draught coming from the window and it only had a heated towel radiator in there which did not give out much heat. Reported to reception staff and it was noted. Other than that, our stay was perfect and we would definitely stay here again.
Friend treated me to a couple of days away for my birthday. It’s in a nice secluded location and we are really happy with the service provided. Friendly service from the team on site from reception through to the dining area. Room is spacious and clean for the two of us and the bed is very comfortable. Highly recommended.
Paid £350 in total for a spa package one night stay. Arrived the room was dated, wallpaper hanging off the wall. Bedding was ripped, biscuit crumbs on the side and it was absolutely freezing. Reception shown us other rooms but these were also freezing and not what to expect for a superior room. One room wasn’t ready yet would have to wait 30 minutes for but our treatment was due in 20 minutes leaving us no time to get sorted. Absolutely not to the standard you would expect for a spa over night spa stay. Absolutely not worth the money! Left us no choice to leave and only received £250 refund because the spa treatments are non refundable. I think any hotel should offer a full refund if it’s not up to standard they look and claim on their website! Regardless off staffing or you wouldn’t sell that slot for the spa. Why would anyone want to stay in a cold, dirty hotel? We had to let them keep the £75 for the pleasure of viewing rooms that were all just as disappointing! Lady showing us round did offer us some heaters and was trying to be accommodating however there’s just lack of vigilance with expectations with the rooms.
Attended Tom and Emma's wedding here. What a beautiful setting. Staff really friendly and accommodating. We stayed in another hotel close by as they had no rooms left for the night before the wedding. So when turned up the following morning our room was clearly not ready but we were able to leave our luggage with them at reception. After the ceremony we proceeded to check in by this time we were able to. Our luggage had already been taken to our room. Food was amazing.
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Christleton, Chester, CH3
4.4/5
Built on a site of much historic importance, The Cheshire Cat is said to sit on the grounds of a battle fought between the Cavaliers and Roundheads.
Christleton, Chester, CH3
4.3/5
Proper country pub serving good food and real ale.
Christleton, Chester, CH3
4.5/5
