We had a lovely meal celebrating our grandsons birthday, first time we've been here and we will certainly dine again here, staff were very friendly and the place was clean 😀
Saturday lunchtime and only a limited menu...place not busy. Nacos starter turned out to be a bag of crisps with cheese and salsa....asked shy waiter if this was right who said he would check but never came back with an answer. Gordon chicken starter nice and fish &chips too. Chicken pie dry and chicken pieces like bullets after being nuked in microwave. We ate here because of the 4.3 google review....take my comments as you wish
Terrible experience altogether. I am not one to complain and I am extremely patient when it comes to customer service as sometimes I appreciate things don’t always go to plan. However, tonight (08/07/23) was quite possibly the worst experience my family and I have experienced. We arrived at our booking, on time which was at 7:30, we received our drinks and was chatting for a good 10 minutes or so whilst waiting for the menu. We ended up having to go and ask for a menu from one of the staff. Another 20 minutes go by as we are waiting to order our food and we get told that some of the menu is unavailable, mainly the steaks, but not to worry this happens every so often, so we placed our order with secondary choices. Skip 40 minutes or so, still no food had arrived, we asked the waitress if we could chase the food to be told it will be another 25 minutes or more. We don’t mind waiting for food but just a little over an hour for food is ridiculous and the pub was reasonably quiet for a Saturday evening. So we waited and waited until one of the managers said we are really sorry for the wait, it is now being plated up, which took another 10-15 minutes. Only for the food to come out in a terrible manner. Food was stale, overcooked and even a hair on the plate, which isn’t what you’d expect from any restaurant/pub. We also asked for condiments only to be given one small pot of ketchup between 6 of us and no way of distributing it out amongst ourselves. We simply asked for a spoon to sort this out. Whilst we was eating the rather unpleasant food, the manager came over to ourselves and asked how the food was, we answered honestly and said that it wasn’t a great experience and the food wasn’t to our expectations (not that it’s Michelin star, we know what food should taste like). She then turned around and called us incredibly rude customers who had upset the waitress. We hadn’t even spoken in any bad way to the waitress as we all understand that people can have a bad day and that she can only do what she can within her power. We retorted back that the experience had been poor and that we shouldn’t be ridiculed for telling them that they are doing a shocking job. The manager was so rude and wouldn’t even accept a Green King NHS Discount either, we gave honest feedback and we all left a birthday meal extremely deflated and disappointed. Please seriously reconsider going to this place as we wish we had gone elsewhere. Ruined a family meal out, celebrating a birthday, only to be told that we are being rude even when we hadn’t said anything is disgusting and it’s extremely atrocious to say this to paying customers. This place was a disaster and we won’t be returning.
Been today for food on their first day back open after lockdown. Food was served in an outdoor marquee as indoor dining isn't allowed yet but was hot and plentiful. Servers were welcoming and took the time to explain the menu items. Altogether a great little place to spend a couple of hours with good food and drinks.
Went here tonight for food for the first time. I had Vegetable lasagne and my friend had 16oz rump. Both came with delicious chunky homemade chips. He had the peppercorn sauce and seasonal veg and I had a fresh salad and garlic bread. The service was excellent and food was quick to come out and really delicious. I would've loved a pudding(see the selection in the pics) but I was so stuffed!! Great value as well. Definitely going again.
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Barlborough, Chesterfield, S43
4.3/5
Your local community pub serving up a fine selection of lagers, craft and cask ales and a large selection of gins. We show sky sports and are dog friendly too!
Barlborough, Chesterfield, S43
4.1/5
Barlborough, Chesterfield, S43
4.4/5
The Royal Oak is situated in the delightful village of Barlborough, Derbyshire and is known as "the Pub with Great Food" due to its exciting and varied menus.
