Second time here now for brunch and the food is absolutely amazing. Eva looked after us and she is super friendly and helpful. Will be back again soon :-)
It used to be very good with decent quality food and drinks. A few months ago they changed management and it became awful. We tried to give this place a chance a few times, but it keeps getting worse. Half a chicken means a couple of small charred chicken pieces, burger is a highly processed rubber patty (they say its in-house made but it's not possible, trust me), steak is not cooked as asked. Even chips tasted bland (how is it possible!). We could not eat our meals, and left. Had to order dinner on UberEats as we walked out, as kids were starving at that point. Worst of all - none of the staff take any accountability. They say that they are either new, or it's not their fault but management's etc.. Will not be back to this place in the near future and don't recommend it to anyone. Actually surprised they get any people paying for that rubbish.
We used to love the Beech House but will never go back again after tonight. Service was like drawing hens teeth and although the food is good it is painful getting the attention of staff who would give the Scarlett Pimpernel a run for his money. A 10% service charge is a joke for the absence of service given.
A friend of mine who lives in Hampton told me about this place when we discussed where to eat breakfast. I wasn't disappointed. The place looked really inviting, and the vibe I got from the staff and the place in general was really good. I ordered an americano which tasted really good. I also ordered a full English breakfast. Comparing it to the one you get at Wetherspoons may be a shame, but it was so much better here! The sausage, the bacon, the mushroom.. It was so good! Thank you for the great experience.
Lovely venue and space. Last year when I came here, the food was great too. But this time, I went for cocktails and was disappointed. I requested what I thought was a fairly common cocktail but it took two staff to make the disarano sour and unfortunately, it wasn't the best. I offered to change my mind to something different but they insisted it would be okay as they had found instructions on the board behind the bar. I appreciate staff might need to be trained, but with no warning of this and then the cost of £9.50 I was unimpressed. The pub itself has a good atmosphere but I wouldn't go back for cocktails.
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Hampton Hill, Hampton, TW12