Heverlee 0623
Heverlee 0623

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Reviews

4.5/5

Dean Todd

2 months ago

Stayed for a two night stay. The evening service was fantastic. The 1st morning chef late, ended up leaving with a speed bacon bun. Day two front of house was late so ended up with a bacon bun. Maybe my issue is because I had to leave at 8.35 both days but if you're going to advertise 8-11 breakfast maybe staff should start earlier than 8? Bar that's a good stay. Evening food is amazing.

Dominic Henderson

2 months ago

The Red Lion was fantastic, the food and service were excellent and the rooms were well turned out and extremely comfortable. One tiny tiny issue that probably wouldn't bother most, is that some of the rooms have automatic lighting in the en suite bathrooms, which I am sure for most wouldn't be an issue but I do prefer to not have bright lights turning on when nature calls in the early hours! Would still thoroughly recommend!!

Peter Jones

3 months ago

Having lived locally for nearly a year I finally decided to give The Red Lion a try. I wasn't disappointed! Saturday lunchtime, with no reservation, the greeting was a positive sign of things to come. I opted for a main course which arrived promptly and was delicious. Having enjoyed that I chose to follow up with the cheese board. Nothing negative to say at all. Great food, great service and absolutely fantastic coffee!

Carl Murphy

3 months ago

Went here for a work related Christmas meal, the food is fantastic but the service leaves a lot of room for improvement. There were only 3 tables including ours and the starters took around 40 minutes to arrive. After finishing our mains we decided to get the desserts to go because of the slow service. That being said the food was faultless but unfortunately due to the service I won’t be returning.

Ross Davies

4 months ago

I recently dined at this pub with high hopes, but sadly, my experience fell far short of expectations. The pub looked inviting from the outside, and the menu seemed promising. However, several issues left a lot to be desired. First and foremost, the service was quite slow. We ordered our food at 7:50 PM, and it didn't arrive until 9:20 PM, without any indication of a delay or an explanation. The pub was not crowded, with only 12 other patrons, so this prolonged wait was quite baffling. What was particularly frustrating was the lack of an apology from the manager for the delay. Furthermore, when we brought up the concern about undercooked chicken the manager mentioned that it had been probed by the chef and then brushed aside any concerns we had. Additionally, during the long wait, we noticed that a person who appeared to be the manager's friend or acquaintance got served multiple plates of food before anyone else, which was rather disheartening and raised questions about fair service. When the food finally arrived, I ordered a buttermilk chicken burger. Unfortunately, the experience went further downhill from there. The bun was not toasted, making it fall apart after just a couple of bites. Additionally, the chips were unseasoned, lacking the flavor I expected from the menu description. In conclusion, it was a disappointing experience overall. Waiting for over an hour and a half for our food in an almost empty pub, along with the issues with the burger, the questionable response to undercooked chicken, and the unequal service, left me with a lack of trust in the kitchen's abilities and the management's commitment to customer satisfaction. I hope this review helps the pub improve its service, food quality, and fairness for future patrons.

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Heverlee 0623
Heverlee 0623