The venue and the music were amazing, but those small chairs all over the place are invisible in the darkness. At the location now. Ice bucket provided, but no ice in the VIP area.
I couldn’t find my cloakroom ticket at the end of the night, so I was unable to take my coat home with me. This was on the 28/10/2023. I found it the next day and reported my coat lost via their lost items form alongside a photo of my cloakroom ticket. They didn’t respond. I phoned and left a message. They didn’t respond. I re reported to their lost and found. They didn’t respond. I emailed their customer care. They didn’t respond. 2 weeks on and nothing. My coat was in the cloakroom so it should have been super easy to locate. I’m at an absolute loss as to how to get my coat back.
Horrific place. I witnessed a bouncer smash an innocent man's head off the floor outside. He was unconscious and blood was everywhere and the rest of the door staff hid the bouncer responsible for it. They showed no care as to what happened. The man was in a very bad way when he was taken by paramedics. I've not got a weak stomach but it made me feel sick. I would never go back to this place again. Bully boy bouncers.
They took multiple venue entry payments from my bank account. It took me over 45 days and lots of chasing and still no result of repayment even though they admitted it was their error. Had to go through Mastercard to retrieve this outstanding balance. I would not recommend this venue or using card with them as their customer service were slow replying and very unhelpful. If I could put 0 stars I would!
Nice club, three different rooms to visit with a different genre of music in each. Overall a great atmosphere, it is nice to see a good club still in business. Would recommend if you're having a night out in Bristol
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Bristol, Avon, BS1
4.1/5
Perfectly located on Bristol’s Harbourside, you can’t miss us!
Bristol, Avon, BS1
4.1/5
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Bristol, Avon, BS1
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