Heverlee 0623
Heverlee 0623

About us

An award winning Cotswold Dining Pub.

Facilities

FoodOutside area
Pub reviews

Reviews

4.5/5

Carol Newell

3 months ago

The lighting outside was magical and the car park spacious. We were promptly taken to our table and were given menus. When I checked, allergens were not detailed. The side plates were dirty with a greasy film. We waited ages for waiting staff to come back to the table. I asked for a gluten free menu. The gluten free menu wasn't up to date so the staff member had to check with the kitchen if I could have the blade of beef, which I could. The waiting staff asked what drinks we wanted but didn't offer any helpful suggestions, which really wasn't helpful. I had a mulled wine, which was smooth and tasty. The food arrived promptly, but my green vegetables on top of the dish were cold. Also the jus was a little salty. Nobody came to the table to check if the food was okay or if we wanted additional drinks. After dinner, we asked for the dessert menu. There was no attention to detail as the gluten free menu wasn't brought. The staff member took our dessert order and started to rush off. I had to call him back for another mulled wine. I got the impression he was in a rush all evening and waiting on our table was far too much trouble. We were sitting near the kitchen. From the kitchen noise levels and shouting, it sounded like they were having their own party in the kitchen. When the bill arrived, the service charge had been automatically added. I question what we were paying service charge for. Had I been paying the bill, I wouldn't have paid the service charge. This establishment needs to focus its attention on the detail. I suggest you employ mystery shoppers over the coming months so you can verify what experience your customers are really having. I think you've had some good reviews and have since taken your eye off the ball. I wouldn't subject myself and my family to dining here again.

Gracie

4 months ago

One of our favorite pubs to come to when visiting the area. Food and atmosphere is fantastic!! It’s honestly, the best fish and chips plus they have a good wine selection. Our service, this time, was a bit too relaxed and our young waiter seemed to forget we were there at times (had to order drinks at the bar). However, I would recommend you visit this pub. It’s a dog friendly pub too!

Mike Vaughan

4 months ago

So glad that we chose to eat at the Potting Shed Pub whilst staying nearby for the night. There was a lovely warm and welcoming atmosphere and nice and cosy with the log burner going. Food was just as good too with very prompt service. Dog friendly 👍

Emma Nakatani-Brown

6 months ago

So worth booking if you are in the area! We managed to booked last minute for a group of 9 and absolutely everything we ordered was delicious, as well as the service being so friendly and attentive.

Henrique Santos

8 months ago

Wow wow wow! Wonderful restaurant! My wife and I came here for a Sunday lunch after a short stay in the Cotswolds and it was the perfect end to our trip before the drive home. The staff are friendly and very accommodating. They served both of us with a smile and made excellent recommendations. The food was delicious and you are served plenty of it. Usually portions sizes shrink as quality goes up. Not here. They are unapologetic in their sizes and do not compromise on quality or price! The whole meal was extremely reasonably priced! If you are in the area, do your self a favour and stop by. You will not be disappointed!

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Heverlee 0623
Heverlee 0623