Sir John Cockle, Ladybrook

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Reviews

780 reviews

4.1/5

Stacey Giltrow

3 months ago

Absolutely diabolical, we visited for breakfast with Santa, and it was an absolute shambles. NEVER AGAIN!! We arrived unaware of what was for breakfast, as the poster just stated breakfast with Santa,(breakfast is a wide range of things). When we asked for a menu we were told it's a small breakfast, no other choices! No dietary requirements considered! When we asked for ingredients a list wasn't available causing our son to have an allergic reaction, as the young girl working on her own must of passed the children a breakfast whilst I was speaking to a female manager. Kids are going to pick at foods, when they are placed Infront of them, as they are unaware of dangers of ingredients! Yes some of the food was eaten as they are kids however the food was awful and most was left and some untouched! But still refused a refund, the children didn't even get to see Santa, as we left due to terrible customer service, unorganised event and putting my child in harm! Disgusting! Hot drinks machine not working either yet it was a breakfast, and when someone else asked if hot drinks could be brought in as they wanted a coffee with their breakfast this was also refused. We ended up going back, due to the allergic reaction of my son and asking to speak to someone higher than him, he became high rate, I told him he was incompetent and he ran off in the back to phone the police. Police arrived and could see our frustration, we hadn't done anything wrong just wanted to get in touch with someone else due to his error and putting my child in harm! We was not the only one complaining, and the manger has no customer service skills at all! All he can do is make up false accusations! The photo added of the breakfast is what was served to one of the other children (we asked for no egg) so this is what they got, other than it had toast on it which he ate with ketchup, do you blame a 5 year old for eating a slice of toast when he was starving as he was wanting his breakfast!! Yet they are it all 🙄. Really looks eaten there!

Liddy Emily

4 months ago

i come here often as it’s a local pub, the staff are always lovely however i’d like to mention one young lady who’s name i believe is lucy. In all our experience we’ve never been served by such a well mannered and polite young lady. The people raising her have done a brilliant job, i believe a very important part of dining is the staff, and she definitely made our experience 10x better, will definitely be returning.

emma tasker

6 months ago

First time here today with the children the pub looked friendly and very well presented and clean , the bar staff was friendly and tendered to our every need servers name was Lauren. the food was well presented and hot!! The hand battered fish was lovely my youngest enjoyed her chicken Nuggets and chips my eldest had Southern fried hunters chicken which was really nice will 100% be visiting again very good quality for the price

Shirley Gale

1 year ago

Called in here today having walked up and down dale from Motorhome Depot, whilst our PVC was being repaired. The walk was worth it. Lovely lady behind bar, Phoebe, gave our two dogs a drink as soon as we walked in. Unfortunately, didn’t have any fish for the “fish and chips” so only 4⭐️s. Prices really good in here compared to Lincoln. Pub was not busy at 1.30pm but noticed that Phoebe busied herself cleaning in the bar area. Hope her boss appreciates her. UPDATE: owner replied as soon as I posted my review. When we pulled up pub on Google, there was a video of a couple dancing to Northern Soul. We love Northern Soul and, if you let us know when your next event is and we can park our small motorhome in your car park for the night, we will ensure we get as many people as we can to attend🤗

Daniel Goodwin

1 year ago

Amazing food. The menu ante massive so everything is cooked perfectly. Had a rump steak cooked blue!!! Really impressed with it, little fat and gristle on it. Hat off to the chef!!! Can't wait to try the slow roasted beef and fresh vegetables on there Sunday dinner's!!! 😋