Heverlee 0623
Heverlee 0623

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Pub reviews

Reviews

4.4/5

Tom

1 month ago

Black bull Firstly, the staff and manager here are brilliant and welcoming, making for a lovely stay even from the first impression, the cabins were really clean, looking almost brand new inside with a solid wood decking and a submerged hot tub that worked perfectly. To say that it was really busy, there was very clear signage explaining the rules to which everyone on the premise abided by respecfully. Although there was a group of extremely rude “kids” that trashed one of the cabins near us, partying til the early hours of the morning and giving the staff members very loud, aggressive abuse, when we could hear how calm the manager tried to deal with the repulsive kids, I was impressed with the great restraint it must of taken to be so professional and calm. They were being vulgar, rude and extremely loud. Safe to say they dealt with these “children” very efficiently and quickly for the rest of the vacationers here. I will definitely be coming back and already booked our next stay, knowing that disrespectful actions from people staying here is not tolerated and dealt with accordingly, I could only feel sorry for the staff having to deal with idiots like that. Made for a great weekend away with family and friends 11/10 if I could give it. Thank you everyone at black bull retreat

Tanish Mcnee

2 months ago

Disgusted by my stay here! Had it planned for a 21st birthday for my friend and when we arrived the woman welcoming us was lovely but then the “manager” became to be rude. The hot tub didn’t work and was 25 degrees with no working jets and when we asked she said she’d have to report it in the morning due to not knowing her self. The following morning we were asked to leave the lodge due to being too loud from 20:00 and disturbing neighbours. We asked the rules and she said there was none and we could stay out as long as possible. The customer service was disgusting and was very rude and patronising she’s ruined a birthday

Susie Hawcock

2 months ago

We absolutley loved this place, food and drink were good! The birthday package was a let down though, sorry. And i know you've just taken over but it could do with a deeper clean in the lodges. Would deffo come here again thankyou.

Jade Butlin

3 months ago

After reading previews reviews i was reluctant but wow what an incredible experience ! the lady running the place has been in charge for 2 weeks and she was lovely ! such a lovely atmosphere at the pub on site! no food but lots places to go for food the lodge was lovely ! arrived to the heating on and the hot tub ready to go! 😍 would definitely come back!

Scott Cousin

7 months ago

We stayed as a family of 4, 2 children and 2 dogs. The lodge was beautiful, clean and modern. Location was great, short walk to the beach. Lisa was great in helping with anything we needed. The pub/restaurant was being renovated, however it looked like it was going to be beautiful when finished, will look forward to trying when we return in the future. Hot tub was lovely, got slightly grubby with having the kids in and out, we asked the hot tub maintenance man to clean and out and was more than willing. Great stay, would definitely recommend.

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Heverlee 0623
Heverlee 0623