Always great food,good service and friendly staff.
We came here for a family meal. We ordered the food and had some drinks. When the food had arrived we was given grey ham which was hard and rubbery and overall uneditable. We was waiting for check backs but no one came over to make sure our food was okay which lead to us having to go and talk to a member of staff ourselves. When explaining the issue with the food the lady had snapped back saying “well you why didn’t you come tell us” I then answered with “greene king policy states that when serving food you should always do check backs” which is what was expected. She then tutted and rolled her eyes walking past me to the table to then take the food away. I then asked if it was possible for a refund at which point she had said “yep” and stormed off. When she had returned with the refund she handed it over to me with aggression then walked off without saying a word. I think that this customer service is not acceptable in any way and no one should be treated with this level of disrespect.
Popped in on off chance as on holiday in the area. There was a wake on but were welcomed by the staff and excellent service on the food. Thank you for being so welcoming staff and locals.
The beer's good, and the food!!!, I had the pork crumble with chips & peas, followed by the apple & gooseberry crumble with custard and it was the best meal I've ever had at this pub. There was so much pork in the crumble, it was lovely and the dessert, best crumble I've had in a pub, in a long time. Thank you. 🤓
Awesome home cooked style meals cooked simply to perfection Outstanding sweets menu - all real treats Friendliest bar tending staff ever serving amazing beers
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Barningham, Bury St. Edmunds, IP31
4.0/5
Thatched pub with superb food, real ales free Wi Fi
Coney Weston, Suffolk, IP31
4.6/5
The Swan is a friendly rural pub offering a home cooked locally sourced menu and holding a variety of events. Come and meet Mel and Al and enjoy a good time.
Stanton, Suffolk, IP31
4.2/5
