Heverlee 0623
Heverlee 0623

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Facilities

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Pub reviews

Reviews

3.8/5

Britney Ansel

1 month ago

Got upgraded to a family room with sea view for free, really nice staff, had no problems with the room - was spacious and spotless. Really good location too. Will definitely be returning

Martin Backhouse

6 months ago

Lovely hotel. Friendly and helpful staff with comfortable and clean rooms Great location on sea front. Had a very relaxed short break

Philena Bruce

8 months ago

I had a very enjoyable stay here. All the staff were friendly and helpful. It's on the beach front which was great and very near some very good restaurants. The view from my window wasn't great but it had a good blind and curtain so the light wouldn't wake me up. The only thing I wasn't too happy about was the lack of anywhere to put my soap/shampoo when in the shower.

Steffy Stardust

9 months ago

I can't say anything positive about this place apart from the location. The sea view on suite room we had was absolutely filthy. The shower cubicle and bathrooms was disgusting. The whole room smelled damp and there was a huge water stain on the ceiling. The mattress was dilapidated. The carpet was absolutely filthy and there was a blood stain on the curtains! No staff on reception when we were leaving, just a key box to leave the key in. I feel this is probably deliberate because of the poor standards, they must be used to complaints so avoid seeing their guest off. We paid £185 for this room which was an absolute rip off. We booked it because we were going to a concert in Sunderland. Avoid at all costs waist of money. If you do stay remember to wipe your feet on your way out.

Denise Ramsell

1 year ago

My friend Debs and myself stayed over on Friday 3rd Feb 2023. Our room didn't have a view but as we were out late it didn't matter. Rooms aren't fancy but room and bedding were clean. Bed was also comfy. The rooms are upstairs so not for people with mobility issues. I have to say one member of staff. Sorry forgot your name, the cook, was absolutely amazing. He couldn't do enough for me , as I am vegan. He had vegan butter , oat milk and sausages ready for me. The breakfast is buffet style so lots to choose from. Cereal, fruit, toast too.Dining room is very clean and relaxing.They are planning to move it downstairs as its on first floor at the moment. There's a few parking spaces on the front of the property. If no space then the Beefeater has free parking from 6pm at night until 10am. All in all this beach front hotel was a great find. I'm a dog owner. I'm not sure if they take dogs . If they don't then this would be the only downfall because Whitley Bay is a dog loving area.

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Heverlee 0623
Heverlee 0623