Recently stayed two nights with them on a business trip. The hotel is based around an old country hose and as such has high ceilinged large rooms. On arrival on Sunday the room was warm due to the heating being on for some time but once the heating switched off at about ten, it soon became cold. My bedroom also had a large bay window which added to the problem. The following morning the heating didn’t come on until 7.15am which is far too late as the bathroom had a tiled floor. The overall temperature of room and bathroom must have been about 15 degrees which meant an uncomfortable experience getting ready for the day ahead. Spoke with reception who said they would look into it. It was even mentioned to me when I retrieved my key for the second night that the timings had be altered but they hadn’t. I was given a small electric radiator which helped a little bit overall a cold experience.
We went for lunch today… Golspie beef carvery was advertised but what we got was 2 slices of what seemed like deli beef from the Golspie co op. The Yorkshire pudding were huge and burnt with no substance to them at all. The gravy was watery and tasteless. I left all of it except the potato and when asked if everything was ok I said it was awful and couldn’t even cut the beef I was sheepishly told oh sorry.The bill was £58.00 I was so disappointed and felt totally ripped off. No wonder it was empty in the dining room🤮 I’m response to the owners snotty remark. I shop at golspie butcher regularly as I live in golspie which is why I know it wasn’t from Gary. Take your criticisms and fix them instead of trying to be sarcastic. Your food is terrible and certainly not world famous. Have a great day😂
We had originally booked into the sister hotel (Mansfield Castle), but due to renovations (seems to be an on going issue) we were moved to this hotel. The hotel is a bit tired, and stuck ion the 90's, it would have been amazing to have seen it in its prime. The rooms are dated as well, however ours was really clean and everything seemed to work and be in good order. The staff were also really friendly and helpful.
We have had a one night stay there. Spacious rooms, bathroom with window. Mattress was not to our liking as too soft to sleep well. Included breakfast was very good. Dinner was also good. We come here to visit the Distillery in the near. We just found the stay pricy.
In general it seems that this has been a nice hotel but it has seen its best days. So rooms are really old. TV is super tiny and simply put on the table with cables hanging down. In the old bath room there is neither a blow dryer nor a toilet brush. To my humble opinion this should be standard for a hotel with 4 stars. However, cooked breakfast was nice and the service at the bar was good. Unfortunatly the lady at the front desk didn't even bother to have a look when we left. I would not recommend this hotel.
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Tain, Ross-Shire, IV19 
