Called in for a quick birthday drink with my friend before some.shopping. We didnt have time unfortunately for food but it smelt delicious. Lovely friendly, helpful staff and great customer service. Fab atmosphere and super added bonus that tour furry friends can visit too 😊
It was so lovely from start to finish. Warm and cosy feeling as soon as you walk in. Friendly staff, always checking to see if everything is OK. No trouble ordering. And the food was delicious. Great price too. Lovely lovely evening
Festive meal was amazing, tasted like a home cooked roast. Serving staff were really polite and met all our needs. We would have expected to pay double the price from the food we were served, it was phenomenal. The atmosphere was lovely, and we had a great time. Cant wait to come back
Absolutely lovely food, bar staff very friendly and waitresses where helpful and solved our tables late deserts. We would definitely recommend and will visit again. Dog friendly and very good parking and outside seating areas.
This place is beautiful but very ignorant on customer service. paying for things they don’t serve you. Chef loves cooking/ adding black pepper to everything. Shame as we didn’t ask for pepper. Hence why I left the food seen in picture. Took picture of menu as I was charged for side salad 🥗 but got small little amount on plate. Which was covered in black pepper. Told staff. And never saw them again till they collected my plate full of food - the salad my partner eat. As they didn’t come back ! Oh well. So if you have allergies or food dislikes/requirements etc don’t bother coming here as they don’t listen or do anything here! And ignore you if you do ! No apologies no comments no acknowledgment of wrong doings. Fish was absolutely horrible rock hard, fish inside tasted really not very nice in our opinion hence why it was left in pictures. I Didn’t ask for any money off or anything (this isn’t about wanting money back etc) and they tried to charge me twice for side salad 🥗 when I didn’t get the first salad. Which wasn’t cheap. And not on menu! ( so not sure why they offered side salad & how they priced it up? But I never got it) Staff not that polite or welcoming. And walk away when ordering food , drinks and comes back several minutes later and had to start again place wasn’t busy yet it took nearly an hour for food to arrive which was fine. Shame the food was smothered and cooked in black pepper and dry and rock hard. Hate leaving bad review. But the fact the staff ignored and walked off was a shame and ignored our request! we didn’t receive what we ordered. Beautiful location just a shame on staffs lack of quality or respect for customers ! Walked away when I asked for help about pepper in/all over my food. Added pics so they can’t say we eat all the food and just complained. My partner is fine with black pepper hence why his plate is cleared!
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Sarn, Bridgend, CF32