I Know that Breakfast was part and parcel of my room rate, but it wasn't clear whether I was just entitled to the cold buffet style breakfast, or a cooked breakfast. Would I stay here again? No!
Very warm and welcoming. Staying just the one night but very clean and comfortable Breakfast was really good...pipping hot and made to order not sat under heat lamps for hours. Would definitely recommend a stay and the breakfast 👌.
This is primarily a hotel and restaurant that's open to non-residents. Unfortunately, for non_residents, parking is restricted in the adjacent pay and display car park, which has a 2 hour max stay. The lounge area is comfortable but small. When we visited, non-diners had limited seating options, as all the tables were reserved for diners. It's a pleasant place and I have received good reports regarding the catering.
By far the worst place I have ever stayed. The room was extremely cold, no central heating. To my horror I had to use a fan heater which will just randomly switch off. This did not do justice to my chest, as I was breathing dry air. The beds were very uncomfortable, the room had a funny smell. I would never recommend this place. They need to refurbish the whole building and put in proper decent heating. The only positive thing was the location. Having such a great location one would expect good service.
I'll start with the best thing - the staff. I had the warmest welcome by such a friendly woman on reception. She was smiley, polite, chatty and helpful. Secondly, I went down and asked another member of staff at 11pm if I could move rooms due to some other guests being noisy and banging doors in the corridor. She was very apologetic and found me another room in a quieter part of the hotel without issue. I was very pleased with how this situation was handled and would 1000% return again just for the staff/service alone. On the note of the banging doors, I do think that perhaps some changes could be made to make the room doors smoother/easier to close so that they don't bang as loudly. It's an old hotel too so creaky floorboards along the corridor may not be ideal for very light sleepers (like myself). I don't know how possible it would be, but better soundproofing of the rooms would really make this hotel the ideal place to stay for a sound night's sleep. I did sleep so much better once I had moved to the Stable block (quieter part). Apologies to any other guests who I may have disturbed in the process of moving rooms, I did try to do so quietly. The rooms are comfy and cosy. Super soft and clean carpets that are very well looked after. Both rooms all over were just spotless. Everything I needed in the room. Lovely bathrooms in both with nice heated towel rails and plenty of towels. Great power showers. My first room was just perfect - could not have asked for better. Very roomy, nice king-sized bed, huge bathroom. The second just lacked a bit of attention to detail and was a little dated, but fully functional for all intents and purposes. Given that it was a bit of a 'downgrade' in some respects, I do feel it may have been nice to have been offered a little bit of a refund. Nevertheless, it was my choice to move rooms and I am very grateful for the fact that I could. Quiet, convenient location - very close to town. The only thing I will say is that as a non-local it felt a little scary/unsafe walking alone there in the dark. Not the fault of the hotel though.
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Yeovil, Somerset, BA20 
