Really disappointed. Party of 13 so was asked to preorder food, which was done within reasonable time. On arrival we waited longer that needed to order drinks due to one bar maid working the bar while the landlord stood and the end of the bar just watching, no welcoming smile or acknowledgment just a unfriendly glare. We were seated in the conservatory, which was cold and no heating seemed to be on. We were informed once seated that one dish that was pre ordered was unavailable and no effort was made to contact us prior to our booking, costly mistake as it was a steak dish. Hair in a side salad was very off putting too. If you like boiled chicken or microwave lasagne this pub is for you. Definitely spoilt Boxing Day dinner so I wouldn’t recommend booking a table here for a special occasion.
The Malcolm arms always used to be warm and welcoming but today was horrendous, couldn’t even afford to put the heating on. Customers sat eating their food in the coats. Staff that didn’t know what they was doing. The owner just sat and watched the bar staff struggle and leaving customers waiting longer than needed. Maybe a smile instead of unwelcoming stare. Food pre ordered a week ago yet told sorry we are short of one steak. Not acceptable! Their loss which was an expensive dish. Hats off to the chef for passing his level 1 in catering at best maybe go back for some more training. Food wasn’t worth the money and tasteless. Certainly won’t be going back again!
We were welcomed and given a table in spite of not having booked. The friendly gentleman at front of house I give 10 out of 10 as he also manned the bar, took our order and waited on tables - he was a blur. No doubt someone was working equally hard in the kitchen providing super meals. I had lamb shank - lovely!
Great meal. I had steak and Ale pie. Rest of family had various items off menu and really enjoyed it all. Staff very helpful and friendly. Worth a visit when so many country pubs are closing. 👌👌👌
Lovely place. Hidden gem just outside of Boston! The waiter was kind, courteous and attentive and they gave us big, home cooked portions at very reasonable prices. The food was lovely and a great selection on the menu to suit all budgets! One of the highlights of this trip to the Fens for me! Thank you!
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Boston, Lincolnshire, PE22