Heverlee 0623
Heverlee 0623

About us

Lomond Park Hotel is a comfortable property in Balloch. The popular tourist destination is situated on the edge of Loch Lomond, making it an excellent base for exploring the area. The hotel offers a range of facilities and services to make your stay as enjoyable as possible, including a restaurant, bar, 24-hour front desk, room service, and laundry service. There is also free parking on site.

The rooms at Lomond Park Hotel are spacious and well-equipped, with all the necessary amenities for a comfortable stay. Each room has a TV, telephone, and private bathroom with a shower.

There are plenty of things to see and do in the local area, including hiking, cycling, and golfing.

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Pub reviews

Reviews

3.7/5

Laura Flora

3 months ago

DO NOT STAY HERE, stay accross the road instead! Misleading photos of the room online. They only posted the photos of the room they had done up so we were lead to believe this was the one we were booking. The manager even told us they were having trouble uploading all the different room photos as their reason when we complained. We had 2 nights booked and cancelled not long after being shown our disgusting, dusting, old, outdated room but we were refused any refund even though it stated on the website "partially refundable- you will be charged the first night if you cancel after reservation". They took a good few days to respond to us after we kept inquirying about our refund and in this time they uploaded the other photos of the rooms to their site, told us we were lying and that the photos had always been posted, then stopped contact with us. Fun fact: the photos the hotel uploaded afterwards that they said we were lying about, have the exact same bed wrinkles, pillow placement, and item placement of the photos I took of the room when we complained. Its very clear that they uploaded these afterwards to get out of the refund, they might even be my exact photos we sent them.... 🤦‍♀️ Absolutely deceitful hotel, disgusting customer service, and poor communication. Also took a photo of the hallway area: Old dusty spider webs in the man hole bit, a turned on light fixture hanging loose midway down the wall from its wire under what I assume was an open circuit board. Terrible health and safety.

Keith Proctor

3 months ago

Amazing night out so happy with the staff best around. Definitely made me feel so welcome and at home, im very happy i came here and couldn't have asked for a better night 10 out of 10. X

Allwyn Andrades

4 months ago

Good Value for money. Stayed over 3 nights out of season was quiet and peaceful. Continental breakfast to keep you on move but plenty of options arround in area. There is pub attached to hotel.Overall quiet good.

Dave Sheridan

5 months ago

Booked at short notice, staff showed us the 2 rooms and then gave us different rooms once paid!! Bathroom had been replaced and looked nice, shower door was short and so water everywhere. Nowhere to put your stuff in the bathroom and one towel rail. No bedside table or dressing table for your things, dimly lit window black with mold/damp from conditions and no mirror. Rug on the floor was black with dirt and mud. Staff did help by getting us a mirror and a bedside table from an empty room, so thank you for that. Breakfast was poor, for £70 per night I would expect better but following a long weekend in Scotland I felt like everything was expensive for what it was.

Mark Blackburn

6 months ago

Room 0 stars - the room looked like it was featured in train spotting. fag burns on the window, scuff marks and stains on just about every surface, it felt grimey, bed felt like it had been there since the the 70's. I'm well traveled, and stayed in some questionable places, but this was too much for the price. The manager who maintains the advertisement campaign needs an award, at the time of our booking their advertising was very very misleading, to which the hotel denies. There were no photos on the website of the actual room we paid for when we booked and when we were in the hotel on the day because we checked (I can see you've now amended the advertisement). On the website, you only had listed the photos of the room you have recently renovated, and no other pictures of any other rooms at the time of booking. If we had seen photos of the room we paid for, then we certainly wouldn't have made the booking. The advertisement and the way the property was displayed was extremely misleading and not representative of where guests would be staying. The only difference was the wording in the advertisement, - double room with shared bathroom - double room with private bathroom There was a slight cost increase for the private bathroom, but nowhere did it state that the room is significantly different from the photos shown. When we spoke with the duty manager said she was having issues with booking.com and they had been altering your advertisement without you knowing. She did offer for us to view the renovated room with an additional cost, but in honesty, given the run-down state of the property and the misleading information already supplied, we did not feel comfortable staying at the hotel. Therefore, we enquired with another hotel who provided a room for us, at the same cost as your rooms and in much better condition and it was clean and comfortable - and the photos on their site were representative of the what we paid for Service 3 stars- the lady who we initially spoke with on the day we arrived was polite, and did want to help, but as I said, at this stage we did not feel comfortable at all with hotel and wanted out! Location 4 starts - the Location is very convenient to the train station and nearby restaurants (you can walk the the whole town in a hour) We stayed opposite the road, great food, excellent staff, no noise, nice and modern. Spend that little extra and avoid this place!!

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Heverlee 0623
Heverlee 0623