Called the hotel asked about breakfast and they told me dont worry we keep council guest away from breakfast main room only paying guests stay in the maim breakfast area and council guest stay in apart at the old runed down and closed pub next to it only running on match days. Garenteed food posoning raw bacon and gone off food.
The hotel is looking very tired in public areas threadbare carpets, worn split chairs, varnish worn through on tables. The rooms are comfortable but the air conditioning is broken and things like the shower heads are old and need replacing. As previously said the hotel is tired and in desperate need of a refurbishment. Be aware also that at least one floor is given over to council emergency housing with families living there long term. I understand that people need to have homes but a hotel is not the right place for them. The positives are that the staff are really nice and the location great but sadly I won't be staying again until such a time as a full refurbishment is carried out
I stay at Holiday Inn's because of they are quite consistent in service, room condition and cleanliness when working away. Unfortunately this one did not live up to expectations. Service was lackluster, the corridors on my floor had threadbare carpets. The heating was not working in the room (-2% that night). When I asked about the heating I was told it was not working in any rooms and there should be a standalone heater in the room, there was not. This was sorted out quite quickly. Bar meal was a little on the small side, breakfast was quite good, however some long staying guests seemed to think no one else waw entitled to get any croissants. Every time the servers replenish them the long staying guest cleared the lot immediately and before anyone else could get near them. Not what I expect from an IHG hotel.
Everything was really good, Rooms and service was excellent. Only reason I would give a 4 star is that the breakfast is the same everyday. We stayed 3 nights Could have done scrambled eggs one day, Omlettes another and boiled eggs another day. Just a suggestion :)
Cheaper version of city centre hotel but includes parking. Great for football less so for city centre. Room was nice - clean with good shower but no bath. Lighting set up was odd - couldn’t have reading light on unless main light was also on. Breakfast was very basic but adequate. Get your coffee at Jennos at the rugby ground - the one on offer is awful.
Sorry, we don't have any current events or offers for this pub.
Sorry, we don't have any current news or jobs for this pub.
We know the flavours that go. We serve mouthwatering, fresh seasonal food in our pubs. Steamin’ Billy always strives to provide a quality experience with high standards of service and surroundings. Hearty breakfasts, express lunches, tapas and antipasta and Sunday dinners - we’ve got something to suit everyone.
Sorry, we don't have any menus listed at the moment.