As someone who has worked in the hospitality industry for 6 years, I have never been so taken aback as visiting this place. When me and my father attended for a Sunday roast we were met with staff who were indifferent at best aside from our waitress. Upon receiving the roasts we we were presented with stone cold potatoes, parsnips and carrots that tasted of fermented ketchup, "greens" that were boil in the bag standard, and turkey that tasted vaguely fishy. After I had struggled down a third of the dish, my father who only finished his meal due to extreme hunger, suggested I make it known I was not happy with the meal. I brought this up with the waitress who made a quick excuse, and that was the extent, Despite seeing her confer with management on a trip to the toilet we were offered no proper apology, no discount on the bill, paid full extortionate price, and left with a bad taste in our mouths that didn't just come from the food.
Have done a couple of wedding celebrations here and venue is perfect for a relaxed reception. Really nice and couples say how lovely the staff are. Has a great garden outside for photos too. Thank you. @Shelley Costello Photography www.shelleycostello.co.uk
Nice food, all well presented. It's a generally good atmosphere, though if busy you can feel a bit like you are in the way. Not the cheapest place, but it's not trying to be, it's higher quality food and about the price you'd expect that to be.
Big band night....Service in the back room a little chaotic due to no one serving to start with and a large queue forming, got under control later. Front you looked good and the fresh food shop looked exceptional. Must go again to try the food.
Been in for food before, which I found to be very nice. Popped in for a couple of jars recently, 3 pints cost just under £16, which I found to be quite pricey but was told it's the norm now. Popped in on a Saturday night and it was fairly quiet. It's a little bit out of the way, which is nice.
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Kirby Muxloe, Leicestershire, LE9
Situated in the rural village of Kirby Muxloe just off the M1 and five miles from Leicester the Castle Hotel is a beautiful 17th century pub restaurant overlooking Kirby Muxloe Castle.
Ratby, Leicester, LE6
Leicester, Leicestershire, LE3