Heverlee 0623
Heverlee 0623

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Facilities

AccommodationBeer gardenCar parkFoodReal aleReal fireWiFi freeDartboardQuiz nightsCask Marque

Pub reviews

Reviews

4.1/5

Becky Milsom

1 month ago

Popped in at 11ish for coffee and cake as advertised on the front of the building. No cake available but a stale croissant or packaged cookie. Seating area was freezing. Nice historic place, may be better in the evening rather than day location.

Phillip Bolt

3 months ago

Came here for a Christmas meal with family. It was not the first time here for me but a first for food. Service was good, with helpful friendly staff. It initially However, it didn't start too great. The drink had been poured from pipes that hadn't been properly flushed. The staff did replace it but no apology. The food, however, was very good and reasonably priced. I had a medium steak that I felt was cooked very well, and everyone enjoyed what they chose. The ambience of the place was good, albeit noisy when full. All in all, it's worthy of 4 stars.

Vladimir Galabov

4 months ago

I’m sorry to say that every time we come here for food it gets a little bit worse, culminating with a really poorly cooked dinner last night. The rooms are OK but very loud (creaky and able to hear neighbours) in the courtyard and very smelly in the main house. Breakfast included a banana bread which was uneatable (rubber). The drinks both hot and cold were good.

Caroline Meredith

6 months ago

Very sorry to say this was a disappointing experience. There are two main problems at this hotel. One is upkeep of the property. I found the room to be both badly maintained and dirty. One of the beds was broken. Cobwebs hung from every corner. The bathroom I would class as hazardous with grimy appliances, rotting black mould on the floor, walls and windows, an over-bath shower with no safety handles, no non slip mat for guests to use and no safety valve on the shower flow itself. The second issue is poorly trained staff, whose interaction with guests can at best be described as avoidant. On both mornings, guests resorted to hunting down the invisible and uncommunicative staff, to provide basic items like plates and cutlery at the self-service buffet. I'm pleased to say that when found, the duty manager was courteous and sympathetic. There being no alternative rooms available, she arranged a refund in the light of our comments. However, the room remained uncleaned for the rest of our stay. The Lansdowne is the only hotel in Calne and it seems to take its customers for granted as a result. I visit this area often but I'm unlikely to return to this hotel if things don't drastically change.

Ian Attenborough

7 months ago

Nice clean room. Parking could be better. Don't park where they tell you to as your car will get vandalised. Use the car park next to bus stop over road next to buss stop. Breakfast well I've stopped here twice now. Told it is from 7 but they don't bother till 8 witch is no good if you need to get to work for 8 very poor service on this side. Booking in could be better as they just ignore you when they are not serving anyone and only one person can book you I was told.

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Heverlee 0623
Heverlee 0623