Heverlee 0623
Heverlee 0623

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Reviews

Parnian Rafei

2 months ago

The cocktails were really tasty, well-presented and strong enough - and absolute value for money during the happy hour! The music and ambience were nice as well

leash amay

2 months ago

Be at one has one of the best cocktail menus..there's a wide variety n they aren't weak 😅 music is a bit pop for me but doable. Would of given 5 stars but once had a problem with the manager who cleared my cigarettes of the table when cleaning up, he fully denied he had n then refused to even check to see if he was mistaken...he refused to serve us after that 🤷🏻‍♀️ I have been in since tho 😁

M S

2 months ago

AWFUL CUSTOMER SERVICE We came here on NYE as they opened. It was very quiet anyway but did make a table booking. When we arrived, the security asked for the name of the booking and took us to our table which was much smaller than our party so the security suggested sitting on a different table without reservation cards. After enjoying our first drinks, a short haired female member of staff slapped a reservation card on the table and told us we had to move. We explained we had a booking and she told us we would have to move before the next reservation despite us being told to sit her by a member of staff. This is completely understandable but the way she spoke to the party was unwelcoming, unfriendly and honestly unprofessional. We were sat here by a member of staff and were treated like we were flouting the rules. I want to be honest and she was horrible to us with no customer service. It was later explained by a much nicer member of management that when you book a table, you actually book for 30% of your party. So we had a table of 4 for almost twice the size. Worth bearing in mind if you’re booking larger tables on busy nights. The 2 bar tenders (in dicky bow and waistcoat) were stellar and a credit to the bar. It was a shame that this one member of staff completely let down the rest of the enthusiastic team by being so confrontational. I don’t know what was wrong with this member of staff but we won’t be visiting again as it’s left us with such a negative experience. There was no reason to speak to us the way she did and I hope she improves her customer service.

ChaCha Smith

3 months ago

Didn't get a chance to sample the food here. Good variety of music. Not too crowded as they control numbers on the door. Good vibe.

Meghan Brickley

3 months ago

Always a pleasure in Be At One. Best place for cocktails, especially at happy hour! I would recommend the Bueno cocktail and the birthday shot cocktail. The birthday shot cocktail comes with a Polaroid picture which is so cute!

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Heverlee 0623
Heverlee 0623