Kynechan Loch Tummel Hotel in Tummel Bridge

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Reviews

628 reviews

4.7/5

James Freel

2 months ago

Fabulous area to visit this family well run hotel. Lovely atmosphere and very well kept clean in the public areas. Food good service great alcoholic drinks fairly priced.

Jane Roberts

3 months ago

A hotel run by Lochs and Glen's along with coach holidays with local pickups. You get on your coach at your local pickup point and are driven to your location, with frequent comfort breaks along the way. All the drivers we have had have been good. So far we have visited 4 of their hotels and have been impressed with all of them. Good food, good drinks, good rooms and most of all fantastic staff. Prices all include travel, hotel, breakfast and dinner and excursions. Trips cost £300+ for 5 night+ trips and insurance around £25 per person. They always try to accommodate requests if not possible will try to make sure you are happy with whats on offer. I am disabled and request a ground floor room some of the hotels have none or few last holiday I got a phone call saying there was no ground floor rooms but would I be happy in a 3rd room floor near the lift for 5 nights I could cope on 1 other holiday I didn't get ground floor but manager straight away apologised and offered to move us but I decided to stay put as only 5 nights. All the rooms have been spotless and staff extremely helpful.

Linda Rolph

3 months ago

My daughter and I went for a Mountains and Mistletoe holiday in December. As I am disabled I requested a walk-in shower which are pretty much standard these days however, on arrival we found we had been allocated a dingy room on first floor with no walk in shower. There was mould literally half way up the bathroom tiles, more mould around the window and the skirting boards had quite clearly not seen a duster in months. I physically cannot climb over a bath to get showered ergo, I can't use the bath so I was far from pleased. I complained to the person in charge at reception who had nothing more to say than they don't have any spare rooms so I cannot move. This meant I could only wash in the basin while I was there, very difficult and even the soap they provided (I always take my own) had been used previously. I was not the only disabled person in this situation but the manager told me that walk in showers were allocated according to when you booked, in other words, first come, first served. This was a lie because I later found out from another lady that she booked her holiday in October and had a walk in shower but I had booked in July, so why lie to me? I was told they had tried to ring me two weeks before my holiday to ask if I still wanted to take the room but if they did, which I don't believe, they were phoning a mobile I hadn't used for nearly three years. Given that you have to enter all your details when booking, this proved to be another lie. On the plus side, the food was good but what has made up my mind never to use Lochs and Glens again is, first the room, then the lies. My question is, why did I have to pay the same price for a dirty, cheap B&B type room as those who had spacious, clean rooms with a walk in shower? I wrote to the top boss three weeks ago and to date have not even received an acknowledgement. Be aware that this could happen to you if you book at Loch Tummel.

Chrissie Buckle

3 months ago

Christmas spent here and it was wonderful. The rooms were very clean, think our cleaner hid from us as we never saw them and the room was always done when we got back from breakfast. Restaurant staff really helpful. Food was excellent. Reception staff and bar staff done everything they could for you. Entertainment was good and Charlie was excellent, does a good Highland fling! Manager always around, ensured they had Gluten free food available for me including a wonderful Christmas pudding on Christmas day, thanking him. Our coach driver Peter was lovely and very informative. Absolute wonderful experience, thank you everyone at Lochs and Glen's for a very memorable Christmas ❤️🎄